Senior Quality Assurance Analyst

Responsibilities

• Monitors and/or completes audits of activities of a more complex nature within an assigned area of the Bank to ensure adherence to internal policies, processes and external regulations.
• Communicates findings to appropriate parties to mitigate recurring issues of the same nature.
• Identifies trends in discovered issues and recommend and assists in implementing approved solutions to address.
• Provides guidance and training to less experienced personnel.Manages the monitoring and/or completing of audits for an assigned area of the Bank to ensure adherence to internal policies, processes and external regulations.
• Manages the communication of findings to appropriate parties to mitigate recurring issues of the same nature; communicates with management as required.
• Ensures the identification of trends in discovered issues and the development and implementation of approved solutions to address.
• Monitor and/or complete audits of activities of a more complex nature within an assigned area of the Bank to ensure adherence to internal policies and processes and external regulations.
• Identify issues of non-compliance and communicate to appropriate parties as well as the individual employee as warranted to prevent future recurrence.
• Maintain records of discovered deficiencies.
• Complete regular reporting on these activities.
• Identify trends in the data and recommend and assist in the implementation of changes in policies and processes to address these.
• Maintain a thorough and current knowledge of the policies, processes and regulations affecting monitoring and/or auditing activities to ensure validity of analyses and findings.
• Identify potential areas for process or procedural improvements.
• Make recommendations and assist in implementing those approved.
• Serve as subject matter expert on these activities and provide guidance and training to less experienced personnel.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.
• Identify risk-related issues needing escalation to management.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.
• This role monitors and/or completes audits of activities of a more complex nature, often focusing on the post-approval process within a lending function.

Requirements

• Education and Experience Required: Associates' degree and a minimum of 3 years' work experience in the area supported, or in lieu of a degree a combined minimum of 5 years' higher education and/or work experience, including a minimum of 3 years' work experience in the area supported
• Strong analytical skills
• Strong verbal and written communication skills
• Proficiency with pertinent spreadsheet, word processing, database and presentation software Detail-oriented Education and Experience Preferred: Bachelor's degree

Preferred

• Prior experience providing written or verbal feedback

Pay

• N/A M&T Bank is committed to fair, competitive, and market-informed pay for our employees.
• The pay range for this position is $26.00 - $43.34 Hourly (USD).
• The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Getzville, New York, United States of America