Sleep Coordinator

As a Treatment Coordinator, you will serve as a vital link between the dental practice and patients, guiding them through and helping patients understand their proposed treatment.

Responsibilities

• You will review treatment plans, discuss financial options, and coordinating appointments to ensure patients receive the care they need.
• Meet with patients to discuss treatment recommendations provided by the dentist.
• Explain proposed treatments, procedures, and associated benefits in clear and understandable terms.
• Address patient questions or concerns regarding dental procedures and outcomes.
• Collaborate with dentists and other dental professionals to develop comprehensive treatment plans tailored to each patient's needs and goals.
• Coordinate treatment sequences and timelines to optimize efficiency and patient convenience.
• Provide patients with detailed estimates of treatment costs and breakdowns of insurance coverage, copayments, and out-of-pocket expenses.
• Discuss available payment options, including financing plans, credit arrangements, and insurance coverage.
• Assist patients in understanding their financial responsibilities and making informed decisions about their treatment investments.
• Coordinate scheduling of appointments for various treatments, consultations, and follow-up visits.
• Work closely with front desk staff to ensure appointment availability and optimize the scheduling process.
• Maintain accurate and up-to-date patient records, including treatment plans, consent forms, and financial agreements.
• Assist with insurance verification, claims processing, and billing as needed.
• Collaborate with dental office staff to ensure smooth operations and exceptional patient experiences.

Requirements

• Strong knowledge of dental terminology, procedures, and treatment planning principles.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with patients.
• Proficiency in dental practice management software and Microsoft Office applications.
• Detail-oriented approach with a focus on accuracy in recordkeeping and documentation.
• Ability to multitask, prioritize tasks, and adapt to changing priorities in a fast-paced environment.
• Empathetic and compassionate attitude towards patients, with a commitment to providing personalized care and support.

Preferred

• Previous experience in a dental office setting, preferably in a patient coordination or customer service role.
• High school diploma or equivalent required; additional education or certification in dental assisting or office administration is a plus.

Benefits

• Paid time offPaid Holidays Medical insuranceFSA and HASVision401kVoluntary Life/AD&D insurance Short term disability Long term disability Accident InsuranceCritical IllnessDependent care FSA Commuter Benefits Employee Assistance program Perks and discounts through ADP & Benefits hub Pet insurance