Manager, Payroll Data Implementation

Manager, Payroll Data Implementation

This manager is accountable for team performance, capacity planning, operational KPIs, and continuous improvement across the payroll data implementation lifecycle.

About Restaurant365

Restaurant365 is transforming how restaurants run their businesses. Today, we help more than 50,000 restaurant locations manage their finances, operations, and people. As AI changes what's possible, we're reimagining how restaurant back offices operate—automating routine work, helping teams make better decisions, and giving restaurant leaders more time to focus on growing their businesses.

We're transforming how we work, too. AI is changing how we build products, solve problems, and deliver results for our customers. We're embracing new ways of working, moving faster, and creating opportunities for our people to make a greater impact.

At Restaurant365, our culture is built on ownership, collaboration, and continuous improvement. We believe in challenging ourselves, learning every day, and working together to achieve great results. We're looking for people who are curious, take initiative, and want to grow while helping shape the future of an industry.

Responsibilities

The

• leads the team responsible for end-to-end payroll data implementation across payroll products sold and supported by R365, including current and future offerings as the product portfolio evolves. This role oversees a team of Payroll Data Implementation Specialists who manage data intake, payroll due diligence, extraction, translation, mapping, transformation, validation, internal parallel payroll reviews, first-payroll readiness, and post-go-live stabilization and handoff. The manager is accountable for data quality, implementation predictability, operating controls, and scalable processes
• They partner with Payroll Operations, Tax/Compliance, Implementation, Sales, Customer Success, Support, ACH/Payments, Finance, Product, Engineering, and other cross-functional leaders to reduce defects, improve first-payroll outcomes, and establish clear ownership from intake through steady-state operations.
• The role owns data implementation outcomes and standards while partnering with Tax/Compliance on technical tax determinations, filings, notices, amendments, and jurisdiction-specific requirements.
• The ideal candidate combines people leadership, strong payroll/implementation expertise, and a process, controls, and automation mindset
• Define and own the
• vision, strategy, and roadmap
• for the Payroll Data Implementation function across payroll products sold and supported by R365, aligned with broader Payroll Operations and company objectives.

Translate strategic goals—such as

• time-to-first-payroll, first-pass data accuracy, on-time delivery, rework and defect reduction, post-go-live stabilization, and tax-impacting data quality
• —into actionable plans, metrics, and processes for the team.
• Establish, track, and continuously refine
• KPIs and service-level measures
• for data accuracy, implementation velocity, capacity and throughput, readiness, rework, and client outcomes; use reporting to guide demand forecasting, capacity planning, staffing recommendations, prioritization, and work allocation
• Represent
• Payroll Data Implementation
• in cross-functional forums with Payroll Operations, Tax/Compliance, Implementation, Sales, Customer Success, Support, ACH/Payments, Finance, Product, Engineering, and other relevant leaders.
• Team Management & Development
• Hire, lead, and develop a high-performing team of Payroll Data Implementation Specialists, including planning for succession, cross-training, and backup coverage

Provide

• regular coaching, feedback, and performance reviews, supporting both technical skill growth in payroll, data, tools, and controls and soft skills such as client communication, ownership, judgment, and escalation management
• Build and maintain a culture of quality, accountability, control awareness, and continuous improvement, emphasizing accurate data, clear ownership, and appropriate risk escalation
• Create and maintain clear
• career paths and development plans for team members, including training on R365 and other payroll products offered by R365, payroll concepts, data validation, implementation controls, and automation tools.
• Ownership of Payroll Data Onboarding & Quality

end-to-end execution

• of payroll data implementation, including data gathering, payroll due diligence, extraction, translation, mapping, transformation, validation, internal parallel payroll reviews, first-payroll readiness, and post-go-live stabilization and handoff
• Ensure the team owns the completeness, accuracy, validation, documentation, and disposition of payroll data and configuration within implementation scope, including manually entered or configured elements that affect payroll calculations, tax setup, reporting, and downstream filing readiness

Define and maintain

• lifecycle RACI, readiness gates, definitions of done, approval boundaries, and escalation paths across Data, Implementation, Payroll Operations, Tax/Compliance
• ACH/Payments, Finance, Product, Engineering, and other partner teams.
• Review and refine
• standard operating procedures, playbooks, and checklists for data entry, validation, parallel payroll, first-payroll readiness, and handoff to ensure consistency and scalability. Serve as the functional escalation point for complex data, configuration, or implementation issues, partnering with the accountable technical owner when an issue falls outside Data Implementation’s authority.
• Data Accuracy, Tax Readiness & Risk Management
• Design and enforce

data-quality and validation frameworks

• —including checks, exception reporting, sampling, evidence requirements, and disposition standards
• —that reduce onboarding defects, rework, and downstream payroll or tax-related issues.
• Partner with Tax/Compliance to ensure onboarding practices support accurate tax setup, payroll reporting, and filing readiness across relevant jurisdictions;
• Tax/Compliance retains ownership
• of technical tax determinations, filings, notices, amendments, and related execution.
• root-cause analysis
• for recurring data, configuration, payroll, or tax-impacting issues and implement systemic fixes across process, training, tooling, or product design to prevent recurrence.
• Ensure that internal
• parallel payroll reviews and first-payroll readiness reviews are conducted effectively, with clear documentation, remediation plans, approvals, and sign-offs before go-live. Monitor post-go-live defects and data fixes and feed lessons learned back into implementation standards.
• Process Optimization, Tooling & Automation
• Identify opportunities to
• streamline and automate data onboarding workflows using reusable templates, macros, workflow automation, rules-based checks, and other appropriate tools.

Pay

The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.

Partner with

Product, Engineering, Payroll Operations, and other stakeholders to advocate for product and tooling enhancements that improve data quality, control effectiveness, visibility, and scalability while reducing manual work.

This role is hybrid, balancing flexibility with the value of in-person collaboration. To support connection, partnership, and team effectiveness, employees are expected to work onsite each Tuesday and Wednesday.

Internal Employees - R365 is committed to growing talent from within. If you see a role that excites you and you meet the qualifications, we encourage you to apply -regardless of your current location or work arrangement. Reach out to your People Business Partner if you have questions.

DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.