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Office Assistant - 3pm -11pm

Centerstone

About Centerstone

  • Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives.
  • A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings.
  • Come talk to us about joining the Centerstone team!
  • At Centerstone, we use our values as a guide for what we do.
  • Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.
  • Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees.
  • We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.
  • Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.

Responsibilities

  • SUMMARY OF POSITION Responsibilities include answering a multi-line phone system, greeting and directing guests and staff; responding to complaints, services issues and other general questions or concerns as appropriate; filing; other clerical tasks.
  • DAYS AND HOURS Monday - Friday 3:00pm to 11:00pm ESSENTIAL DUTIES & RESPONSIBILITIES Answer, screen and forward incoming phone calls.
  • Welcome visitors at the front desk by greeting, directing and announcing them appropriately.
  • Coordinate client visitation.
  • Maintain office security by following safety procedures and controlling access via the reception desk (monitor name badges and issue visitor badges).
  • Responsible for completing and filing client paperwork for medical records Ensure reception area is tidy and presentable, with all necessary stationery and materials (e.g. pens, forms and brochures).
  • Assist with a variety of administrative tasks including copying, scanning, filing, and other projects as needed.

Requirements

  • Effectively communicate via written, verbal, in person and virtual methods.
  • Must have very good computer and customer service skills.
  • Patience, Attention to detail Organization Strong decision making skills.
  • Must have the ability to maintain confidentiality regarding sensitive client information.
  • Education Level Minimum of High School Diploma or GED is required.
  • Years of Experience Experience working in an office setting, experience in customer service, and performing light administrative duties required.
  • Experience filing and organizing documents required.
  • Certification/Licensure N/A PHYSICAL REQUIREMENTS Standing – 20% Sitting – 80% Squatting – Occasional Kneeling – Occasional Bending – Occasional Driving – Occasional Lifting – Occasional DISCLAIMER The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Preferred

  • Previous experience working in an office setting as a receptionist, experience handling a variety of customer requests, and experience answering a large volume of calls preferred.

Benefits

  • Full time Pay Range: $13.60--$19.05 Delivering care that changes people's lives starts with our employees.
  • Below are just some of the great benefits Centerstone employees enjoy: Medical, dental, and vision health coverage
  • Spending and Health Savings Accounts 403b retirement plan with company match
  • Paid time off and ten paid holidays AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
  • Employee Resource Groups Continuing education opportunities

Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.