Medical Receptionist- Oakbrook

Community Physicians is seeking a friendly, organized, and dependable Medical Receptionist to join our Oakbrook clinic. The Medical Receptionist serves as the first point of contact for patients and visitors, ensuring a welcoming and professional experience while supporting daily front-office operations. The ideal candidate has strong communication skills, attention to detail, and the ability to manage multiple administrative responsibilities in a healthcare setting.

About Community Physicians

Community Physicians Community Physicians is a multi-specialty medical group dedicated to providing compassionate, relationship-based care to older adults and patients across outpatient, skilled nursing, and post-acute settings.

Our mission is to improve health outcomes, support continuity of care, and preserve the dignity of every patient we serve.

Why Join Community Physicians?

• If you are organized, dependable, and passionate about helping patients, we encourage you to apply and join the Community Physicians team at our Oakbrook location.
• Community Physicians is a well-established, patient-centered healthcare group dedicated to providing high-quality, compassionate care throughout Illinois.

Responsibilities

• Front Office & Patient Experience Greet patients and visitors and assist with check-in and check-out.
• Answer incoming phone calls, take accurate messages, and direct inquiries to the appropriate team members.
• Schedule patient appointments and manage the clinic calendar.
• Assist patients with follow-up appointments and appointment-related questions.
• Maintain a professional, welcoming, and organized reception area.
• & Administrative Support Verify patient insurance eligibility and update insurance information as needed.
• Collect and update patient demographic information in the electronic medical record (EMR).
• Assist with referrals, prior authorizations, and insurance-related inquiries as needed.
• Process incoming and outgoing faxes and route documents to the appropriate staff.
• Scan, upload, and maintain accurate patient records.
• Support the clinical team with administrative tasks to ensure efficient clinic operations.
• Compliance & Documentation Maintain patient confidentiality in accordance with HIPAA regulations.
• Ensure patient records are accurate, complete, and properly maintained.
• Follow company policies and procedures related to patient privacy and front-office operations.
• Communicate effectively with providers, clinical staff, and patients.
• Participate in training and team meetings as required.
• Perform additional administrative duties as assigned.
• Help patients navigate their healthcare experience with care and professionalism.
• Collaborate with providers and clinical staff in a patient-centered environment.

Requirements

• & Requirements High school diploma or equivalent required.
• Familiarity with electronic medical record (EMR) systems preferred.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask and work in a fast-paced environment.
• Professional, dependable, and patient-focused attitude.
• Ability to work on-site at the Oakbrook location on Mondays, Wednesdays, and Thursdays.

Preferred

• Previous experience in a medical office, front desk, or healthcare administrative setting preferred.
• Knowledge of insurance verification and appointment scheduling is an advantage.

Pay

$18.00–$21.00 per hour

Benefits

• Earn $18.00–$21.00 per hour, based on qualifications and experience.
• Enjoy a part-time schedule of approximately 30 hours per week.

Location

Oakbrook Terrace, IL Schedule: Part-time, approximately 30 hours per week

Workdays

Monday, Wednesday, and Thursday Hours: Approximately 6–8 hours per day