Public Safety Part-Time

This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent. The knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training. 1610 Coliseum Drive ● Hampton, Virginia 23666 ● www.thehrcc.com ● [email protected] ● 757-315-1610 Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Responsibilities

• Public Safety JOB TITLE : Public Safety Team Member – Convention Center REPORTS TO : Public Safety Manager FLSA : Hourly Part- time, non-exempt
• $17.00 hourly POSITION SUMMARY Under direct supervision, maintain security of facility and grounds by being aware/observant of crime and vandalism.
• Maintain and monitor all physical public safety items such as key control, access cards, video/camera systems, radio, etc.
• Maintain parking/traffic control and enforcement as directed.
• Provide an industry leading 24/7 facility security operation with tact, outstanding service and provide a positive and memorable experience.
• Work is performed in a fast paced environment requiring multi-task and overlapping deadlines.
• Work extended and/or irregular hours including nights, weekends and holidays as needed.
• Must have the ability to walk extended distances and climb stairs.
• MAJOR RESPONSIBILITIES Responsible for maintaining security of the interior and exterior of the building by conducting patrols of the premises on a regular basis.
• Greet employees and guests and verify their identity in a welcoming and friendly manner.
• Communicate positively and professionally with co-workers, vendors and clients.
• Assist in emergency situations including evacuation and injury.
• Monitor and authorize entrance and departure of employees, visitors, and other persons.
• Monitor and operate the security cameras and associated equipment.
• Conduct regular inspections of all floors and levels.
• Write reports; report any malfunctions, misconduct or operational and safety issues.
• Interview victims and witnesses; write incident reports as necessary.
• Follow and adhere to policies and procedures needed to maintain security within the venue and perimeters.
• Work closely with operations staff to meet visitors and event needs while maintaining safety and security measures.
• Respond immediately to fire control center to locate, acknowledge and silence alarm.
• Respond to all safety and public safety calls in a professional and timely manner.
• Document, in writing, all activity, movement and repairs in appropriate log ensuring all incidents are accurately described.
• Respond to calls for service, evaluate the situation, work towards a successful resolution and communicate status with management Gather all initial and applicable information from persons involved in security or safety related incidents.
• Log vendors/visitors in and out as needed.
• Log keys, radios, badges and PPE in and out as needed.
• Report, document and maintain records of incidents using the incident reporting form.
• Maintain patron, employee, and company confidentiality.
• Work in compliance with the provisions of the Occupational Health & Safety Act Other duties as assigned.

Requirements

• A minimum education level of: High School Diploma or its equivalency is required.
• 1-2 years of related work experience.
• Must be able to read, write and communicate fully and fluently in English.
• Prior experience in the public safety/security field, monitoring a large CCTV network and a familiarity with camera operations and video retrieval preferred.
• Valid driver's license required.
• Friendly, diplomatic, and outgoing attitude.
• Excellent interpersonal and communication skills.
• Must be a team player and able to get along well with others.
• Ability to stand for long periods of time, climb stairs and work in all variations of outdoor weather conditions.
• Effectively perform and respond in crisis situations and to be able to work under pressure without the loss of composure.
• Have sound reasoning and exhibit maturity in decision-making.
• Ability to memorize, recollect, and quickly retrieve relevant information.
• Skilled at interacting effectively and calmly with angry or emotional patrons and/or employees during intensely aggravated circumstances.
• Ability to assess and evaluate situations effectively.
• This position requires the ability to apply independent judgment and discretion, as well as the identification, analysis and resolution of security-related matters
• Ability to operate radio or telephone equipment to communicate critical information to management and public safety/security personnel on location while following established protocols and notifying emergency services.
• Must be flexible (nights and weekends required), have a sense of urgency, be able to respond quickly and resourcefully to internal and external issues