Capacity Optimization Project Manager (East)

The Capacity Optimization Project Manager is a highly fluid, travel-heavy role designed to support global deployment volumes across warehouse operations. Operating as an operations-focused central point of contact with a regional focus (East or West), you will travel continuously (up to 50%) across your assigned territory to support dynamic site capacity needs and on-site facility launches. In this capacity, you will help manage and execute warehouse turn-ups, facility turndowns, 3PL swaps, and building transfers.

About Expeditors

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. 20,000+ trained professionals 335+ locations worldwide (100 Countries) Fortune 500 Globally unified systems

Responsibilities

• Driving an administrative approach centered on our centralized tracking repository and site audit support, you will guide 3PL partners toward the 'path to green' with disciplined, standardized execution.
• Act as the first point of contact for day-to-day business operations during site turn-ups, resolving roadblocks and guiding 3PL execution without dictating labor planning or finance.
• Facilitate execution of complex turn-up projects using a centralized project management platform/tool playbook, tracking L1/L2 milestones and ensuring task completion across over 650 granular steps.
• Investigate, route, and resolve administrative tasks and system bugs (such as Fluxx workflow issues), ensuring operational workflows remain unblocked.
• Generate automated status updates and executive summaries using API-connected reporting engines to provide stakeholders with regional risk roll-ups.
• Identify trends between start-ups and help escalate risk before things potential issues become big problems by applying a proactive approach to execution & project management.
• Operations & 3PL Management Travel as needed (up to 50%) across the assigned region to physically oversee the execution of warehouse turn-ups, building transfers, and facility turndowns.
• Act as a fluid, mobile resource, dynamically shifting focus between different hubs & spokes, based on weekly volume and capacity needs.
• Provide regular, on-the-ground support to the team including 3PL partners during site launches, passing on guidance for operational requirements while ensuring the Logistics Operations Manager (LOM) maintains full visibility into risks.
• Issue Management, Reporting & Escalation Actively surface operational risks and upstream blockers during new facility implementations.
• Oversee the administrative upkeep of project trackers, fixing broken work instruction links, clearing legacy workflow items, and correcting incorrectly routed bug queues.
• Manage location code setups (such as sourcing and facility locations) and resolve related logistics and workflow requirements.
• Utilize capacity management dashboards to deliver actionable regional roll-ups and snapshot reports to leadership.
• Quickly & succinctly escalate potential and current problems with excellent verbal and written communication.
• & Projects Working as part of a unified team (East and West) and partnering closely with cross-functional stakeholders to drive rigorous standardization, you will administer and continuously refine the project management platform/tool turn-up playbook, leveraging change management features to implement universal task updates.
• Consolidate scattered processes into a single source of truth, ensuring new technology and logistics functions are accurately mapped as workflow predecessors.
• Perform feasibility checks for timeline viability by calculating backward and forward from estimated site availability dates.
• Program Management & Communication Represent internal operations teams during 3PL engagements, clearly defining roles, ownership, and LDAP assignments during project initiations.
• Establish trust with LOMs by managing day-to-day 3PL communications, ensuring no critical issues are siloed or missed.
• Bridge the gap between turn-up teams providing clear, data-driven updates to Google contact.

Requirements

• 3–5+ years of experience in logistics, large-scale warehouse operations, distribution center turn-ups, or 3PL management.
• Strong working knowledge of project management platforms (specifically Google Sheets), automated reporting engines, API integrations, and workflow ticketing systems (e.g., Fluxx).
• Demonstrated ability to thrive in a highly fluid, ambiguous environment, shifting priorities rapidly to meet organizational expansion requirements.
• Strong communication & time management skills, with the ability to influence internal and external partners & escalate issues as they arise.
• Expeditors offers excellent benefits: Paid vacation (15) Holidays (10) Flexible Days (2) Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid) Health Plan: Medical, Dental, Vision Life and Disability Insurance Employee Stock Purchase Plan Employee Referral Program Bonus Training and Personnel Development Program Unlimited opportunities