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Customer Service Specialist

ROMEU

We are looking for professionals who are motivated to develop their careers in the international trade business and who align with our standards of effort and commitment. En las oficinas Romeu y Cía Barcelona, consignataria del nuestro holding ROMEU y referente en el sector del Transporte Internacional y Logística de Mercancías, precisamos incorporar un/a Customer Service Specialist. What will your functions be?

About ROMEU

At ROMEU , the leading Spanish holding company in international logistics and freight transport, we are constantly growing and expanding.

What are we looking for?

  • We celebrate diversity and promote an inclusive environment where every employee feels valued and respected.
  • By joining our team, you will not only find a place to contribute your skills but also an environment that appreciates and supports your personal and professional development.

Responsibilities

  • Atención telefónica/mail a clientes y proveedores.
  • Notificación a clientes de todo lo relativo a los embarques.
  • Gestión de bookings/envío de órdenes de transporte.
  • Comunicación con el Puerto, Terminal y Agencia Tributaria.
  • Control de espacios en barcos, fechas de llegada-salidas y transbordos.
  • Confección de documentación (BL's, certificados, sumarias, listas de carga, manifiestos...).
  • Facturación a clientes.

Requirements

  • Grado Superior en Comercio Internacional, Logística y/o Transporte.
  • al menos 1 año realizando las mismas funciones o en puesto similar.
  • nivel intermedio/avanzado de inglés (se realizará prueba de idioma) y valorable contar con francés como segundo idioma.

Benefits

  • Positive Work Environment : We foster a collaborative and positive workplace that promotes employee well-being and satisfaction.
  • We offer growth and development opportunities through our internal mobility platform and personalized training programs.
  • We value the balance between work and personal life.
  • We recognize and reward talent by offering competitive salaries aligned with skills and contributions.
  • We provide complementary benefits such as special promotions for health insurance, training platforms, wellness programs, and other incentives that support overall health and well-being.
  • We strive to maintain a culture of innovation where ideas are valued and creativity is encouraged to tackle challenges and seek innovative solutions.
  • We are committed to corporate social responsibility, participating in initiatives led by the " Be Green " team at ROMEU , which have a positive impact on the community and the environment.

Usuario/a avanzado/a de Office. Profesional con alta orientación hacia el cliente, capacidad de trabajo en equipo y con tolerancia al estrés. What do we offer?