Workers' Compensation Claims Associate

Overview Good Things Start Here.

About Berkshire Hathaway GUARD Insurance Companies

• Good things are happening at Berkshire Hathaway GUARD Insurance Companies—an A+ (Superior) rated, nationwide Property & Casualty insurer backed by Berkshire Hathaway.
• With supportive leadership, collaborative teams, and opportunities to grow, GUARD is a place where people build meaningful, long‑term careers.

Responsibilities

• Berkshire Hathaway GUARD Insurance Companies is hiring entry-level Workers' Compensation Claims Adjusters.
• This is a great opportunity to start a career in insurance and claims.
• You'll participate in a structured training program designed to teach you the fundamentals of Workers' Compensation claims handling, including claims evaluation, compensability, medical management, benefit delivery, and return-to-work practices.
• As you build your knowledge and experience, you'll help injured workers navigate their recovery while developing the skills needed for a career in claims.
• Learn to evaluate claims and determine compensability in accordance with applicable laws and company guidelines.
• Communicate with employers, injured workers, medical providers, and other parties throughout the claim process.
• Authorize and monitor medical treatment and coordinate care with providers.
• Support return-to-work efforts and the timely delivery of appropriate benefits.
• Maintain accurate and timely documentation of claim activity.
• Develop the skills needed to independently manage Workers’ Compensation claims as training progresses.

Requirements

• No prior Workers' Compensation claims handling experience is required.
• Associate or bachelor's degree and experience in customer service or service-oriented environment preferred.
• Candidates without an associate or bachelor's degree must have a high school diploma or GED and 1-2 years of relevant insurance experience.
• Strong communication and organizational skills.
• Comfortable with frequent phone communication and multitasking.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Candidates must hold an active adjuster license or be willing and able to obtain and maintain all required state licenses.
• The company will support the licensing process, including cost, training and compliance with ongoing continuing education requirements.

Benefits

• Good Things You Can Count On.
• 2 days remote / 3 in‑office Predictable hours (no nights, weekends, or holidays)
• Competitive pay + generous PTO Medical, dental & vision starting day one 401(k), tuition reimbursement & longevity bonuses

Primary Locations

This role may be based out of the following office locations: Wilkes‑Barre, PA or Scottsdale, AZ.

Interview Integrity Notice

Berkshire Hathaway GUARD is committed to a fair and consistent hiring process. Candidates are expected to participate independently in interviews. Unauthorized recording, transcription, AI note-taking, or AI interview assistance tools may not be used during interviews without prior approval.