Customer Application Engineer

Some judgment may be required but this is typically with guidance.

Responsibilities

• Summary Lead the technical offer activity for HV substations, driving functional specifications and common global processes for projects implementation.
• Activities that are conducted to better understand or ultimately meet the expectations of the Customer.
• The role has some autonomy but is focused on execution of activities within an operating discipline covered by standard functional practices and procedures.
• Essential Responsibilities Provides technical expertise and develops technical solutions (configuration, performance estimation, economics, etc.) as part of the Technical Tendering process while interfacing with the commercial team.
• Possesses a deep understanding of relevant markets and customer economic value that aid winning bid strategies.
• Analysis of client need, his specification and applicable standard: definition and optimization of the products; scope (description); schedule; industrial scheme; cost-benefit, considering contract and internal policies and procedures.
• Evaluation of plant, system and equipment performance and efficiency.
• Documentation of technical specifications & costing elements for further contract execution phases.
• Definition of BoQ (Bill of Quantities), RFQ (Request for Quotation) and analysis of technical offers from suppliers and contractors.
• Resolves issues using established procedures and provide instructions/parameters for different issues and challenges; Collaborates with others to solve issues.
• For customer facing roles, develops strong customer relationships and serves as the interface between Customer and GE Vernova.
• Exchanges technical information, asking questions and checks for understanding.
• Provides informal guidance to new team members Applies general knowledge of business developed through education or past experience.
• Understands how work of own team contributes to the area.

Requirements

• Developing in-depth knowledge of a technical discipline.
• Uses prior experience and acquired technical expertise to execute policy/strategy.
• In-depth understanding of key business drivers; uses this understanding to accomplish own work.
• In-depth understanding of how work of own team integrates with other teams and contributes to the area.
• Uses some level of judgment and has ability to propose different solutions outside of set parameters.
• Uses prior experience and on-the-job training to solve straightforward tasks.
• Has access to technical skills and analytic thinking required to solve problems.
• May use multiple internal sources outside of own team to arrive at decisions.
• A job at this level is likely to be an individual contributor with proven interpersonal skills.
• Qualification Bachelor's degree from an accredited university in Electrical Engineering; Experience in substation projects, technical coordination of interfaces and subcontractors, technical analysis of the design/drawings/projects; This role requires advanced experience in the Engineering of HV Substations; Advanced English level to analyze documents, elaborate technical offers and lead technical discussions with Customers and colleagues; Advanced knowledge of Office Package; Availability to travel (1-2 times per month); Desired Characteristics Past experience in Customer Application Engineering, elaborating technical offers; Strong oral and written communication skills.
• Demonstrated ability to analyze and resolve problems.
• Ability to document, plan, market, and execute programs.
• Established project management skills.
• Knowledge of Auto Cad Additional Information Relocation Assistance Provided: No

Preferred

• Intermediate Spanish level is desirable.