Sales Associate

The Stylist will serve as a trusted and knowledgeable advisor who assists customers in selecting products that suit their aesthetic and lifestyle.

About Tapestry

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic.

Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more.

Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

Responsibilities

• They will work with the customer to discover and express their own personal style while showing the customer how to incorporate Kate Spade products into their existing wardroom.
• Customer Engagement & Styling Greet guests warmly and confidently, demonstrating strong product knowledge.
• Actively listen and ask insightful follow-up questions to understand customer needs.
• Provide styling advice, suggest add-ons, and create complete looks.
• Use creativity to showcase multiple ways to wear products and encourage customers to explore new styles.
• Guide customers through purchase decisions and ensure a seamless checkout experience.
• Reinforce and celebrate customer choices, inviting them to return.
• Sales & Business Acumen Drive results through strong customer connections and storytelling.
• Demonstrate deep knowledge of the brand and product attributes across all categories.
• Maintain operational excellence, including stockroom organization and POS transactions.
• Give and receive feedback in an honest, constructive manner.

Requirements

• Skills & Experience Professional selling skills with exceptional interpersonal and communication abilities.
• Prior experience in a retail environment.
• Ability to multitask, prioritize, and work collaboratively in a team setting.
• Social media awareness and willingness to learn omni/virtual selling techniques.
• English proficiency (or local language proficiency per market).

Preferred

• Ability to work a flexible schedule to meet the needs of the business—including nights, weekends, busy season, and high-traffic retail days (including but not limited to public holidays).

Note

This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.