Visitor Services Representative, PRN, Variable

About Prisma Health

• Serve with compassion.
• Be the difference.
• to transform healthcare for the benefits of the communities we serve.
• The transformation of healthcare requires talented individuals in every role here at Prisma Health.

Responsibilities

• Inspire health.
• Greets, directs, and provides information and assistance to patients, guests and team members.
• Facilitates patient visitation and serves as liaison between patients, families and team members.
• Provides relevant screening procedures for patients, guests and team members during periods of need as determined by Prisma Health.
• Functions All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health.
• Serve with compassion.
• Be the difference.
• Provides appropriate assistance to patients.
• Greets patients upon arrival, ensure orders and other documentation are accurate and checks patients in using appropriate departmental procedures.
• Performs screening duties for patients, guests and team members entering facilities using infrared thermometers and scripted screening questions during periods of influenza or other pandemic periods.
• Performs other tasks and responsibilities associated with particular workstation as appropriate.
• Facilitates patient visitation.
• Provides general assistance to family members and guests by assisting them while waiting and providing comfort measures when needed.
• Facilitates communication between patients, family members, guests, and team members.
• Serves as a liaison between patients, family members and team members.
• Provides appropriate assistance to team members.
• Assists with patient check-in and patient tracking procedures.
• Helps with departmental clerical tasks and errands as appropriate.
• Assists in maintaining clean and quiet surroundings.
• Performs other duties as assigned. ​ Supervisory/Management Responsibility This is a non-management job that will report to a supervisor, manager, director, or executive.

Requirements

• Education - High School Diploma or equivalent or post-high school diploma/highest degree earned
• One (1) year of experience in a c ustomer service position
• In Lieu Of NA Required Certifications, Registrations, Licenses NA Knowledge, Skills and Abilities Basic computer skills
• Data entry skills

Preferred

• Familiarity with Microsoft Office Products - preferred

Work

Shift Variable (United States of America) Location Laurens County Medical Campus Facility Hillcrest Hospital Department Visitor Services Share your talent with us!