Key Account Manager

Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for Key Account Manager to join our ever evolving Sales & Business Development team within Global Payments Europe and help shape the future of global commerce. What you’ll own Own end-to-end relationships with assigned key accounts, acting as the trusted advisor and primary escalation point for all client needs.

About Tsys

• About the team Our inclusive and global teams win together every day.
• We’re proud to have the best minds in the industry, who you can learn from as you grow your career.
• The people, the energy, the connections – it’s unmatched.
• Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

• Globalpayers think like a client, act like an owner and win as one team.
• We’re curious and innovative – always finding better ways to deliver impact.
• We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.Does this sound like you?
• Then you sound like a Globalpayer.
• Apply now to take your career global. #LI-Dorotea Milas

Responsibilities

• Drive account growth through strategic account planning, contract renewals, and identification of cross-sell and upsell opportunities.
• Lead service governance, executive business reviews, and resolution of critical issues to ensure high client satisfaction and retention.
• Manage commercial performance, including revenue forecasting, profitability, billing accuracy, and contract negotiations.
• Partner cross-functionally to represent the voice of the customer, align internal resources, and deliver solutions that support client business objectives.
• What you’ll bring

Requirements

• Bachelor's Degree Relevant Experience or Degree in: Degree in Finance, Marketing, Business, etc.; Combination of relevant training and/ or experience in lieu of degree
• Typically Minimum 8 Years Relevant Exp Experience in client facing roles and/or financial industry.
• It’s a bonus if you have Experience managing complex client environments, leading cross-functional initiatives, and influencing outcomes without direct authority.
• Strong analytical and problem-solving skills, with the ability to navigate ambiguous situations and make sound business decisions independently.
• Excellent presentation, communication, and stakeholder management skills, including engagement with senior executives.
• Proven ability to build collaborative relationships across internal teams and external customer organizations to drive results.
• A customer-centric mindset with the ability to translate client needs into scalable business and operational solutions.