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Senior Analyst — Contract & Catalogue Management

METRO/MAKRO

Specialist for Contract & Catalogue Management, you will be responsible for creating and maintaining contracts and catalogues in SAP Ariba on behalf of all METRO countries, validating country-submitted data, ensuring compliance with global configuration standards, and peer-reviewing work as additional specialists join.

About METRO/MAKRO

  • Metro Global Solution Center (MGSC) is internal solution partner for METRO, a €31.6 Billion international wholesaler with operations in more than 30 countries.
  • The store network comprises a total of 623 stores in 21 countries, of which 522 offer out-of-store delivery (OOS), and 94 dedicated depots.
  • In 12 countries, METRO runs only the delivery business by its delivery companies (Food Service Distribution, FSD).
  • HoReCa and Traders are core customer groups of METRO.
  • The HoReCa section includes hotels, restaurants, catering companies as well as bars, cafés and canteen operators.
  • The Traders section includes small grocery stores and kiosks.
  • The majority of all customer groups are small and medium-sized enterprises as well as sole traders.
  • METRO helps them manage their business challenges more effectively.
  • MGSC, location wise is present in Pune (India), Düsseldorf (Germany) and Szczecin (Poland).
  • We provide HR, Finance, IT & Business operations support to 31 countries, speak 24+ languages and process over 18,000 transactions a day.
  • We are setting tomorrow’s standards for customer focus, digital solutions, and sustainable business models.
  • For over 10 years, we have been providing services and solutions from our two locations in Pune and Szczecin.
  • This has allowed us to gain extensive experience in how we can best serve our internal customers with high quality and passion.
  • We believe that we can add value, drive efficiency, and satisfy our customers.

Responsibilities

  • You will be the Ariba subject matter expert for the team.
  • Receive and validate contract and catalogue requests submitted by country

Procurement teams via the shared inbox and tracker

  • Create and configure contracts and catalogues in SAP Ariba in line with global templates and LUCA programme standards
  • Perform data validation checks on all incoming requests — identifying missing fields, inconsistencies or non-compliant data before processing
  • Manage the contract and catalogue request tracker on a daily basis, updating status, flagging blockers and communicating with country teams
  • Act as peer reviewer for Specialist-level work, ensuring quality and first-time-right accuracy
  • Serve as Ariba subject matter expert — advising the Team Lead and country teams on configuration options, limitations and best practices
  • Liaise directly with country stakeholders to resolve data queries and obtain approvals
  • Identify recurring data errors or process gaps and propose structural fixes (e.g. request form improvements, quality gate checklists)
  • Support the development and maintenance of process documentation and standard operating procedures
  • Contribute to post-peak capacity planning and potential redeployment planning from Q1 2027 Skills & Competencies: Expert-level knowledge of SAP Ariba — specifically contract module, catalogue management and Guided Buying configuration
  • Proactive problem-solver — flags issues early rather than waiting for escalation
  • Ability to train and support junior team members

Requirements

  • High attention to detail and strong data accuracy discipline — first-time-right mindset is essential
  • Ability to manage multiple requests in parallel, prioritise effectively and meet SLA targets
  • Clear and professional communication in English, with experience working with cross-cultural stakeholders
  • Structured working style — able to set up trackers, templates and SOPs from scratch
  • Bachelor's degree in Business, Supply Chain, Procurement, IT or a related field 5+ years of experience in procurement operations or indirect procurement, with a strong focus on SAP Ariba Hands-on experience with SAP Ariba contract management and/or catalogue configuration — mandatory Experience with SAP S/4HANA or SAP MM is a plus Experience in a shared services, GCC or multi-country environment is preferred Fluency in English is required

Website

https://www.metro-gsc.in Company Size: 1000-1100 Headquarters: Pune, Maharashtra, India Type: Privately Held Inception: 2011