Junior Desktop Support Engineer (On Site)

To strengthen our Desktop Support team, we are looking for a Junior Desktop Support Engineer to join our Global team based in Amsterdam. This is an exciting opportunity for a highly customer-focused and enthusiastic Desktop Support Engineer with a genuine interest in solving IT issues. The successful candidate should be technically competent, possess good communication skills, be ready to learn, & thrive in a fast-paced environment.

About Saxobank

• Amsterdam, Netherlands We get curious people invested in the world.
• We believe access to global capital markets is not only for the privileged few.
• Our vision is to enable people to fulfil their financial aspirations to make an impact.
• That’s why we use the power of technology to deliver clients what they need, when they need it in a user-friendly and personalised experience.

We get curious people invested in the world

• When you work at Saxo, you become a Saxonian and part of a purpose-driven organisation, where good ideas are always taken seriously, and where you can make a true impact.
• We are invested in your development, and you can expect a robust career from day one when you join Saxo – no matter which role you take on.
• You will join 2,500 other ambitious colleagues across 11 countries and become part of an international organisation.
• We encourage an open feedback culture and supportive team environments enabling employees to grow and fulfil their career aspirations.
• When you bring passion, curiosity, drive and team spirit, your learning journey will be dynamic and your career opportunities in Saxo will be immense.
• At Saxo we don’t just offer a job – we offer an opportunity to invest in your future!

Responsibilities

• Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with department standards

Agile ceremonies are conducted as per department guidelines

• Work independently on technical tasks for desktop support complying to relevant best practices
• Risks and proactively seek to mitigate or minimize, and if not possible, expose, escalate, and communicate them in due time
• Clearly explain facts, practices, policies, challenges within scope of current tasks to members of team
• Identify automation opportunities, and self-service across all standard requests, thereby increasing throughput and time to deliver

Requirements

• MS 365 MS Teams Windows 11 Knowledge about AI Tools Able to support application and OS installations
• Good understanding of end user hardware

Basic networking skills

• Experience with an ITIL driven ticketing systems / ServiceNOW preferred
• Minimum of 2 years’ experience in supporting complex desktop environments or you have completed your ICT degree recently
• Experience in an international company (financial industry would be an asset)
• Fluent in English Very good communication and people/training skills
• Team player, keen to learn, highly self-motivated

Benefits

• Working in Saxo, you will get to meet colleagues from many different cultures and backgrounds, and you should know that we value diversity and inclusion and see it as a genuine source of strength to drive growth, foster innovation and position us for long-term success.

How to apply

Click here to create an account and upload your resume and a short motivation. We look forward to getting to know you better!