CFIN/SAP4HANA Key User

About Abb

• At ABB , we help industries run leaner and cleaner—and every person here makes that happen.
• You’ll be empowered to lead, supported to grow, and proud of the impact we create together.
• Join us and help run what runs the world.
• That's why we welcome people from all backgrounds and experiences.

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Responsibilities

• Process Excellence Team Lead Your role and responsibilities Reporting to the Global AutoBank&Process Excellence Manager providing key support for the whole O2C Stream in the area of CFIN and SAP4HANA.
• You will be involved in CFIN and SAP4HANA implementation, UATs and post implementation “service”.
• Crucial part of the role would be ongoing contact with O2C end users to understand and address better their needs and provide trainings answering technical aspects of CFIN and SAP4Hana.
• Facilitating learning through a variety of delivery methods to onboard new hires and upskill end-users.
• This could include classroom Instruction, virtual training, team meetings, on-line learning debriefs, practical labs, peer to peer coaching, and train-the-trainer sessions Training users on O2C processes and appropriate system use.
• Creating and maintain user manuals, documentation and SOPs as needed Engaging with business leaders, users and partners to understand processes, needs, challenges and deliver solutions, and/or issue resolution during activities such as adapt to standard, process reviews, etc.
• Participating in testing (UAT) activities as needed and initiate or promote sustainable process improvements
• Acting as a Subject Matter Expert (SME) for CFIN and SAP4HANA to assist in curriculum development – including revisions to existing course content and new material creation
• Communicating process and related system CFIN and SAP4HANA changes to users, including ‘translating’ system functionality into simple business relevant language
• Working one-on-one with learners to identify areas of skill and opportunities.
• Seeking input from and provide feedback to learners to aid with knowledge transfer and behavior change
• Serving as 1st level of support for end users technical / process issues, answering questions, enabling/documenting solutions and/or escalating as appropriate ​ Qualifications for the role: 5+ years of experience in order to cash (O2C) processes
• Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative.

Requirements

• Solid understanding of O2C processes and practical knowledge of CFIN and SAP4Hana environment for configuration of SAP4HANA Finance into the system Ability to transfer knowledge, train others, support end-users and support ongoing improvement in technical aspects of CFIN and SAP4HANA Advanced proficiency with the MS Office and O365 suite
• Proficiency in the English language Problem-solving mindset, solid organizational and interpersonal skills

Preferred

• Good communication skills – end user interaction, user training, conducting workshops
• Project management exposure and prior experience developing training materials and documenting processes will be an asset