Customer Service Representative - Bilingual

Customer Service Representative - Bilingual Pay from $26 to $30 per hour with significant growth and earning potential! Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly and customer focused. As a Uline Bilingual Customer Service Representative, you’ll dig into order details to deliver the legendary service our customers love.

About Uline

• Make your move to Uline, a company built on stability and success.
• 24/7 operation - Various on-site full-time shifts available.
• Best-in-class, clean, modern facilities.
• Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.
• Uline is a drug-free workplace .
• Explore Uline.jobs to learn more!

Responsibilities

Why Customer Service at Uline?

• Handle real customer interactions with confidence through hands-on training and ongoing support.
• Develop valuable problem-solving and communication skills while advancing with a stable, growing company.
• Deliver legendary service by identifying effective solutions that support our customers’ business needs.
• Responsibilities Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert!
• We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Requirements

• Minimum Requirements High school diploma or equivalent.
• Excellent problem-solving, listening and communication skills.
• Bilingual (English / Spanish) - fluent in both verbal and written forms.

Preferred

• Bachelor's degree preferred.
• Prior customer service experience is a plus , but if you are eager to learn, we will train you!

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one !
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.
• Employee Perks Café featuring affordable daily meal options from local restaurants.
• On-site fitness center and beautifully maintained walking paths.

All new hires must complete a pre-employment hair follicle drug screening . All positions are on-site. EEO/AA Employer/Vet/Disabled #LI-AP3 #LI-IL001 (#IN-KNCS) #ZR-ILCS Our employees make the difference and we are committed to offering exceptional benefits and perks!