Recruiting & Placement Specialist: Re-Engagement

OTHER DUTIES Some domestic and international travel. Use personal computer and peripherals, network systems, standard and customized software applications and tools, and usual office equipment.

Responsibilities

• The Recruiting & Placement Specialist (Re-Engagement) independently manages a portfolio of On-Ramps participants, alumni, and select short-term trip participants, guiding them toward deeper involvement in God's mission through OM.
• The role builds sustained relationships, conducts discernment conversations, and helps candidates progress into additional experiences, placements, and long-term service.
• This role requires sound judgment, strong relationship management, disciplined pipeline ownership, and the ability to coordinate effectively across OM USA to create a seamless candidate experience.
• HIGH LEVEL OBJECTIVES 1.
• Own the re-engagement journey for an assigned candidate portfolio.
• 2.
• Increase progression into additional On-Ramps, Marketplace/Core placements, and long-term service opportunities.
• 3.
• Provide individualized discernment and next-step guidance based on candidate SHAPE, interests, readiness, and calling.
• 4.
• Contribute practical insight that improves participant retention and candidate experience.
• 5.
• Maintain a substantial direct candidate portfolio alongside independent ownership of candidate progression outcomes.
• MAJOR RESPONSIBILITIES Candidate Engagement and Mobilization Develop and execute engagement plans for assigned participant segments.
• Conduct in-depth follow-up, assessment, and discernment conversations.
• Identify candidates with longer-term potential and create individualized next-step plans.
• Maintain ongoing communication through personal outreach, digital communication, events, and strategic touchpoints.
• Relationship Management and Networking Build sustained relationships with alumni and program participants.
• Coordinate candidate handoffs across On-Ramps, Candidate Success Coaching, Recruiting & Placement, Marketing, and Mobilization.
• Act as a knowledgeable liaison between candidates and OM staff.
• Represent OM USA at selected events, conferences, retreats, and alumni gatherings.
• Candidate Progression and Placement Support Guide participants through discernment and decision-making regarding future involvement.
• Connect candidates to appropriate experiences, placements, coaching, and training.
• Facilitate warm handoffs and follow through until ownership is clearly transferred.
• Identify and help remove common barriers that prevent candidate progression.
• Administration, Reporting, and Insights Maintain accurate CRM records and independently manage workflows, follow-up schedules, and candidate pools.
• Provide regular reports on engagement, progression, retention, and referrals.
• Analyze assigned portfolio trends and recommend practical improvements.
• Share candidate stories and insights that strengthen the mobilization pathway.
• AND DECISION-MAKING Works independently within approved strategy, policies, and pathways.
• Manages a medium-to-large candidate portfolio of varied complexity.
• Uses judgment to tailor engagement and progression plans.
• Serves as a knowledgeable resource to colleagues and may informally coach Associate-level staff.
• Continues substantial hands-on work with candidates, including discernment, coaching, follow-up, and progression planning.
• Enthusiastic advocate for OM's mission and mobilization journey.
• High-tenacity executor able to manage a substantial candidate pipeline.
• PARTICIPATION Participate in team events focused on prayer, fellowship, training, and development.
• Contribute to task forces or working groups that support cross-department collaboration, as determined with the supervisor.
• Model the culture and values of OM USA.

Requirements

• CREDENTIALS / REQUIRED EXPERIENCE Bachelor's degree or equivalent experience.
• 2-5 years of relevant experience in recruiting, sales, customer success, alumni engagement, ministry leadership, coaching, or relationship management preferred.
• Demonstrated success managing relationships and progressing individuals through a defined journey.
• GIFTEDNESS PROFILE Relational connector who builds trust and maintains long-term relationships.
• Strong coaching, listening, and communication skills.
• Customer-service mindset with a desire to help individuals flourish.
• Passion for mobilizing people into God's mission and helping individuals discern their next faithful step.
• Strong attention to detail, organization, and consistent follow-through.
• SUCCESS FOCUS Success is measured by candidate progression, quality of discernment and coaching, participant retention, accurate pipeline management, and effective movement into additional experiences, placements, and long-term service.

Preferred

• Significant international or cross-cultural experience preferred.