Money Officer

DIGGI ROAD RENWAL, Phagi, Rajasthan, India; Taranagar, Taranagar, Rajasthan, India
Mid Level
Posted 25 Oct 2026

AU Small Finance Bank Limited Designation: Money Officer Office Location: DIGGI ROAD RENWAL Phagi , Taranagar Taranagar Position description: Handle front-desk banking operations, ensure timely service delivery, and resolve customer queries efficiently. Support sales through product promotion, need identification, and cross-selling of banking services.

Responsibilities

1.
Accept and process retail/commercial deposits, withdrawals, loan payments, and CASA account transactions.
2.Maintain and reconcile cash drawer in accordance with bank policies, ensuring accuracy in cash handling and periodic check batching. <3.Buy/sell> currency from the vault as needed to maintain adequate cash levels.
4.
Assist with ordering, receiving, verifying, and distributing cash; manage excess cash and mutilated currency handovers.
5.
Count, package, and reconcile currency and coins as per bank standards.
6.
Support dual-control procedures during cash transactions and vault operations.
7.
Handle teller functions related to safety deposit locker access.
8.
Ensure all financial transactions comply with operational and regulatory guidelines.
1.
Maintain strict confidentiality of customer and bank information.
2.
Answer customer queries and direct unresolved issues to appropriate departments.
3.
Participate as a team player in daily operations, coordinating workflow to ensure efficiency.
4.
Support branch operations such as bank opening/closing and general customer service.
5.
Represent the bank positively to customers and maintain strong professional relationships.
6.
Guide customers on digital banking options and assist in onboarding them to digital platforms.
7.
Contribute to customer experience enhancement through proactive service and assistance.
8.
Maintain and update customer traffic surveys for operational and service improvement.
4.
Ensure adherence to all bank policies, procedures, and regulations.
5.

Requirements

Reporting Department: Educational qualifications preferred

BFSI/Telecom/Any Industry Role: Executive/Officer Years of experience: 6 to 7 Key Performance Indicators: Cash Handling Accuracy, Transaction Volume, Teller Balancing Rate, Customer Service Score, Average Transaction Time, Cross-Sell Conversion Rate, Compliance Adherence, Queue Time Management, Documentation Accuracy, Digital Banking Support, Dual Control Compliance, Report Submission Timeliness Required Competencies: 1. ownership and accountability for results 2.
Customer-centric mindset and actions 3. adept at handling digital business apps and software 4. hard work and detail-orientation 5. eager to learn and grow as a banking professional 6. positive mindset, ethical and high integrity 7.
Bias for Action and Urgency Required Knowledge: 1.
Product/domain knowledge 2.
Familiarity with Digital applications 3.
Ability to do detailed data collection/recording Required Skills: 1.
Regional language proficiency, verbal and written fluency, soft-spoken 2.
Relationship Management - Client-Centric Approach, respectful 3.
Business tact & Negotiations - resolving Conflict Required abilities Physical: 1.
Physical fitness 2.
Mental agility 3.
Ability to do extensive field travel/work 4.
Ability to handle work pressure and demanding clients Other: 1. track record of past employment 2.
Positive reference check and clear civil report Work Environment Details: 100% - Office Specific requirements Travel: Low Vehicle: Work Permit: Other details Pay Rate: Contract Types: Permanent Time Constraints: Flexibile workhours as per business requirement Compliance Related: 1.
Conduct regular audits of tellers' currency for accuracy and compliance.

Money Officer

Responsibilities

Requirements

Reporting Department: Educational qualifications preferred

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