Technical Program Manager - Network

About ByteDance

ByteDance Networking brings together innovative ideas and technologies from network architecture, software-defined networking (SDN), network virtualization, switch software and hardware co-design, and high-speed networking, to create hyperscale data-center networking solutions that power several of the most popular apps of the world such as Douyin and TikTok which serve hundreds of millions of users around the globe.

ByteDance Networking is responsible for designing, building, and operating the global, intelligent network infrastructure to meet the requirements of high availability, scalability, and high-performance. By joining this team, you will gain marketable software development and/or network operation experience in data center networking at massive scale.

We are seeking a Technical Program Manager to join our network engineering team based in Mountain View, Seattle or Ashburn. You'll drive the end-to-end delivery of the systems behind ByteDance and work with various team members to inspire creativity and bring joy to users around the globe.

Responsibilities

• Serve as the regional subject matter expert (SME) for data centers and PoP cable infrastructure.
• Ensure quality and consistency of installations across projects through design review, technical oversight, and vendor performance management.
• Manage network BPOs, cabling vendors to successfully deliver network capacity.
• Develop regionalized vendor-partner strategies, accounting for regulatory, logistical, and market-specific challenges in Europe.
• Maintain strong XF-relationships with Supply Chain, Commercial, Design, and Fit-Out teams. Collaborate with DCOs and RDCOs to ensure infrastructure meets operational and network performance expectations.
• Define project scope, deliverables, and timelines in collaboration with internal stakeholders and vendor-partners.
• Drive execution of new-build and retrofit cable-infra projects, from design to commissioning. Oversee vendor installation activities, ensuring compliance with ByteDance quality, safety, and regulatory standards.
• Monitor, document, and track project milestones, reporting on progress, risks, and lessons learned.
• Manage and maintain internal project repositories, including SoWs, BoMs, test results, design archives, and as-builts.
• Support training, documentation, and knowledge transfer for Data Center Operations (DCO) teams, enabling sustainable long-term operations.

Requirements

• BA/BS degree or above with 3+ years of network project delivery or technical leadership background, plus strong organizational and interpersonal skills, will enable you to succeed in ByteDance's fast paced environment.
• Good understanding of cabling infrastructure, including but not limited to switches, routers, ODF, bulk fiber, dark fiber, structure cabling, optics etc

Experience with project management tools including Jira

• An understanding of Agile is desirable but not essential, more important than your specific skillset is your ‘can do’ attitude and willingness not to be constrained by your job description.
• Effective communication skills to handle comms to teams, management and cross functional stakeholders at all levels, and a proven track record of getting things done/shipping projects.
• Experience working in a dynamic, fast-moving environment where self-motivated, autonomy and self-decision making is needed (to an extent) and juggle between multi projects/tasks.
• Passionate about the Internet industry and willing to grow with the company in the process of learning by dealing with emerging global issues and challenges.

Preferred

• Strong understanding of cabling infrastructure;
• Strong understanding of lifetime of cabling project, project management and risk mitigation;
• Strong understanding of Cross-Connects, Peering Circuits, and Structured Cabling
• Ability to communicate technical concepts to non-technical stakeholders and collaborate effectively across teams
• Experience in improving operational efficiencies
• Switching and Routing understanding along with Optical Transceivers
• Dashboards and Monitoring tools experience
• Direct Experience working with Colocation Vendors
• Ability to read Engineering schematics and Network Diagrams
• Experience working in multi-time zones, multi-culture is preferred