Disco Provisioner Auditor

We are seeking a detail-oriented Disco Provisioner to join our Service Delivery team.

Responsibilities

• This role is critical in ensuring accurate and timely provisioning of submitting disconnect orders with multiple carriers.
• Reviewing invoices to ensure disconnect requests have completed and if they have not, filing a dispute.
• The ideal candidate will have a strong understanding of telecom provisioning systems and disconnect process with multiple carriers, excellent organizational skills, excellent communication and english skills and a commitment to maintaining high standards of data security and compliance.
• Submit disconnect requests on multiple platforms with different carriers for varies services and technologies.
• Coordinate with internal teams (engineering, customer support, and project management) to ensure seamless disconnection of services.
• Maintain accurate records of provisioning activities in accordance with company policies.
• Monitor disconnect provisioning queues and resolve issues related to service disconnection.
• Participate in audits.
• Identify and escalate provisioning anomalies or concerns promptly.
• Continuously improve provisioning workflows and contribute to automation initiatives.
• Responsible for restoring service if needed Remove services from internal monitoring systems
• 2+ years of experience in telecom provisioning or network operations. Familiarity with different carrier disconnect platforms and telecom infrastructure. Strong analytical skills.
• Spectrotel and AireSpring have joined forces to create a leading managed network services platform, combining complementary expertise in connectivity, networking, security, and communications to serve businesses around the world.
• Spectrotel is redefining managed network services by moving beyond reactive and proactive support toward predictive, prescriptive network management.
• Its technology-enabled solutions bring together automation, AI-powered intelligence, and human expertise to help reduce downtime, minimize service degradation, and strengthen communications platforms.
• Its portfolio includes SD-WAN, SASE, cloud connectivity, and advanced security.
• AireSpring is a global managed network services provider delivering connectivity, networking, and security solutions in more than 190 countries.
• It works through relationships with more than 265 carriers and ISPs.
• Its channel-exclusive portfolio includes managed global connectivity, SD-WAN, SASE, enterprise mobility, and unified communications.
• AireSpring’s AI-powered IT service management platform, AIreCONTROL, provides visibility, automation, and lifecycle management across complex, multi-vendor networks.
• Together, Spectrotel and AireSpring combine scale, intelligence, and network expertise to help organizations stay connected, secure, and focused on growth.
• Learn more at spectrotel.com and airespring.com, or follow the companies on LinkedIn.