Data Operations Analyst- Intermediate

No active disciplinary actions within the last three months prior to and during the recruitment process. Must not be on a Performance Improvement Plan (PIP).

Responsibilities

• What you’ll do Monitor ingestion pipelines and dashboard health (e.g., Jovian/DataQA), tracking file, and transfer interface availability to ensure seamless data flow.
• Load, amend, maintain, and delete consumer (Metro2) and commercial data within Equifax databases.
• Identify and triage data quality issues proactively before they impact downstream systems, such as the Data Fabric.
• Maintain accurate tracking and reporting for regulatory and non-regulatory data ingestion issues.
• What experience you need High Scool Diploma Call Center / Back Office experience 1 year of experience working with databases Excel Experience Salesforce Knowledge Working knowledge of Google Workspace, MS Office (Excel), and web-based research tools/corporate registries.

Requirements

• Sound judgment to evaluate documentation and reporting, and determine when to escalate complex issues to senior Analysts or management.
• What could set you apart Strong written and verbal communication skills in English (minimum B2/C1 equivalent) and Spanish.
• Proven ability to manage high-volume transactional workloads with minimal supervision, adhering strictly to established policies and procedures.
• Must have a minimum of one year of tenure in their current position.

Primary Location

CRI-Heredia Function: Function - Fulfillment / Operations Schedule: Full time