Maintenance Technician

As a Maintenance Technician, you’ll provide site-based engineering support to maximise uptime and performance of automated equipment. This is a fast-paced environment where strong fault-finding, ownership, and consistent delivery directly impact site performance. Working as part of the shift engineering team, you’ll be trusted to respond to issues quickly, make decisions under pressure, and deliver high-quality fixes—while being supported by experienced engineers and leaders who are invested in your development.

About Frasers Group

• Retail Reconnect - In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers.
• The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.
• Fearless 1200 - Fearless 1200 is our way of recognising our growth.
• It’s bold, ambitious, and designed to reward colleagues across the business for living our values and delivering impact.
• The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.
• At Frasers Group we’re rethinking retail.
• Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally.
• As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.

Why join us?

• we are building the planet’s most admired and compelling brand ecosystem
• Our purpose - we are elevating the lives of the many with access to the world’s best brands and experiences
• At Frasers Group, we fear less and do more.
• Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way.
• The potential to elevate your career is massive, the experience unrivalled.
• To be able to make the most of it you need to live and breathe our principles: Own it and back yourself - Own the basics, own your role and own the result
• Think without limits - Think, think fast, think fearlessly
• Be relevant - Relevant to our people, our partners and the planet
• Are you ready to join the Fearless?

Responsibilities

• Maintenance Shift Manager, with ongoing support from Senior Engineers Shift pattern: 4 on / 4 off (days and nights rotation)
• Carry out preventative and reactive maintenance across automated systems including conveyors, sorters, shuttles and robotics
• Diagnose and resolve faults using a structured, high-quality approach
• Respond to breakdowns in real time, prioritising issues based on operational impact and uptime
• Support installation, commissioning, and continuous improvement of equipment and controls
• Maintain accurate records using CMMS and ensure all work meets safety and quality standards
• Work closely with the wider engineering team to solve problems and share knowledge

Requirements

• Recognised engineering qualification (Apprenticeship, ONC or equivalent)

Experience working with automated or production-based systems

• Ability to read and interpret electrical drawings and technical documentation
• Basic understanding of control systems (e.g. PLCs) Strong problem-solving skills and the ability to work at pace in a high-volume environment
• Taking ownership of problems and following them through to resolution
• Delivering consistent, high-standard work in a time-critical environment
• Making informed decisions quickly to protect system performance and availability

Benefits

• Along with your benefits package we also offer a wide range of perks for our colleagues: Frasers Champion - Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work.
• Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have lived the Frasers Group values.
• Each financial year, head office employees will gain insights by spending one to two days in one of our stores or the warehouse.
• Fearless 1200 links how we perform to how we're rewarded – check out the video link to find out more - https://www.youtube.com/watch?v=O0qmvJofMew Employee Welfare Frasers Fit - Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet!
• We run free gym classes for employees as well as discounted memberships to our clubs.
• Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing.
• Retail Trust - We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity.
• This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.

What’s next? Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter - this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate one further interview stage with the Hiring Manager.