Associate Sales Representative - CCA

The Associate Sales Representative for our CCA (Caribbean Central America) Organization plays a crucial role in supporting the sales team by assisting in the development and execution of sales strategies. This entry-level position is designed for individuals looking to start their career in sales and offers opportunities for growth within the organization.

TD SYNNEX is the partner that helps unlock business results for all.” Candidates from EL Salvador & Honduras are encouraged to apply.

About Synnex

“Let’s Achieve Great Outcomes.

What’s in it for You?

• It’s not just a phrase to us; valuing every voice is how we succeed.
• Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity, and inclusion.
• If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply.
• You may be exactly the person we’re looking for! #CCA At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing.
• These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• You may be exactly the person we’re looking for!

Responsibilities

• Manages inbound/outbound sales calls and emails in order to quote prices and place orders for product and services to ensure daily and quarterly sales goals are met.
• Enter orders and tracks order status.
• Understands the ownership of the customer satisfaction experience as vital to territory and corporate success.
• Manages the resolution of routine, non-complex issues under some directions or guidance.
• Answers customer questions on pricing, availability of products, and any shipping or service issues related to placed orders.
• Displays an understanding of the importance of customer experience from relationship development to issue resolution.
• Attend TD SYNNEX and vendor partner trainings as assigned.
• Willing to engage in TD SYNNEX vendor and customer engagement activities that are outside of the pre-defined work hours as part of the total account ownership concept.
• Represents TD SYNNEX professionally in daily interface with business partners/customers.
• Performs other additional duties as assigned.
• Meets attendance and punctuality standards.
• Represents the company to the customer and the customer to the company in all sales-oriented activities.
• Don’t meet every single requirement?

Requirements

• HS diploma/GED plus 1 years relevant experience OR 2 year degree.
• Proficient in English (level B2 or higher) required.
• Experience with multi-tasking and prioritization in a fast-paced environment.
• Experience with the delivery of effective messaging through written and verbal communications.
• Manage price negotiations and understand a profit culture.
• Build solid, effective working relationships with others.
• Constructively work under stress and pressure when faced with high workloads and deadlines.
• Respond to incoming calls and greet our partners in a friendly and courteous manner.
• Adjust readily to change and adapt as needed.
• Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc.) at a basic level.
• Maintain a positive attitude in the face of criticism, rejection, or failure.
• Maintain confidentiality of sensitive information.
• Possess strong organizational and time management skills, driving tasks to completion.
• Possess basic clerical and data entry skills.
• Proficient in Microsoft Office Suite Working Conditions: Professional environment (Remote).

Preferred

• Bachelor's Degree within a business or IT discipline is preferred.
• Current affiliation within a sales organization/class preferred.

Benefits

• Our programs are tailored to your country to best accommodate your lifestyle.
• Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program.
• Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
• Our programs are tailored to your country to best accommodate your lifestyle.
• Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• It’s not just a phrase to us; valuing every voice is how we succeed.
• Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program.

Other Education/Certifications

Occasional non-standard work hours or overtime as business requires.

Connect with Your Community

Apply anyway.

Connect with Your Community

Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. Don’t meet every single requirement? Apply anyway. At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply.

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. As part of our recruitment process, TD SYNNEX uses artificial intelligence (AI), including an AI-supported phone screening, to assist in evaluating candidates. AI tools help inform the recruiting process, but all hiring decisions are made by our Talent Acquisition and hiring teams. TD SYNNEX is an E-Verify company