Sales Associate - Full Time

The Sales Associate delivers a positive customer experience by providing excellent service through building relationships, assisting with merchandise selection, making product recommendations, and processing transactions.

The Sales Associate promotes a friendly store environment that builds customer loyalty and customer satisfaction.

Responsibilities

• This role drives sales and store key metric performance, maintains merchandise presentations, and works closely with store operation teams to meet store objectives.
• This is an hourly position.
• What you will do Demonstrate ownership and initiative in achieving personal goals, store objectives , and daily priorities.
• Greet , engage, and a ssist customers warmly , creating a welcoming environment and providing personalized service to enhance customer shopping experience .
• Apply suggestive selling techniques and offer product recommendations to meet customer needs and drive sales .
• Build genuine relationships with customers to foster loyalty and repeat business.
• Process transactions accurately and efficiently .
• Handle customer inquiries, returns, and concerns with professionalism , promptness , and care .
• Maintain visually appealing selling areas , merchandise presentation standards , accurate signage, fitting rooms, and cleanliness through daily recovery and s tock replenishment.
• Leverage training tools , use resources, and embrace feedback to continuously boost product know ledg e, build selling skills , and strengthen performance .
• Stay informed of product s, promotions, policies, and store events to deliver accurate information to customer s and enhance service.
• Contribute to a positive store culture by building connections with teammates , sharing knowledge , and celebrating individual and team achievements .
• Support store operations by assisting with store fulfillment , pricing , promotional sets, product placement, and other tasks as assigned.
• Follow asset protection procedures , safety guidelines, and security protocols, supporting store shortage control , inventory accuracy, and minimizing risk in designated area .

Requirements

• Dedication to customer service and a drive to achieve store objectives .
• Skills and experience to perform in the role and a commitment to continuously learn .
• Ability to take ownership of assigned tasks and contribute to store success.
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

Skills and Abilities

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive . There may be additional duties, responsibilities, and qualifications for this job.