Assistant Manager

What's the opportunity? As Assistant Manager, you'll play an important role in the day-to-day running of The Glassworks, helping to create a fantastic atmosphere, develop your team and drive business performance.

We're looking for someone who is hands-on, enjoys working with people and has the confidence to help lead a busy pub.

About Greene King

• CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations.
• We want to create a culture where everyone feels welcome, valued, and able to thrive.

Ready to join The Glassworks?

• Join us at The Glassworks!
• We're looking for an enthusiastic Assistant Manager to support the General Manager, lead from the front and help deliver brilliant experiences for our guests and team.

Responsibilities

• Motivate and inspire the team to deliver excellent service and make every guest feel welcome.
• Support the General Manager with daily operations, leading shifts and keeping everything running smoothly.
• Make sure guests enjoy every visit, whether they're catching the match, joining a quiz night or stopping by for a meal.
• Help manage sales, labour costs, stock and profitability, making the most of opportunities to grow the business.
• Coach and support team members, helping them build their confidence and progress in their careers.
• Take pride in the pub's presentation, cleanliness, safety and compliance.
• Be part of the buzz at The Glassworks!

Requirements

• Create a positive working environment where people feel supported, valued and motivated to succeed.
• What we're looking for Ideally, you'll have previous experience in hospitality, such as a pub, bar, restaurant or similar environment, and be ready to take the next step in your management career.
• A passion for hospitality and delivering great customer experiences.
• Strong communication and people skills.
• The ability to motivate a team and lead by example.
• Good organisation and the confidence to make decisions in a fast-paced environment.
• Commercial awareness and an interest in driving sales and improving performance.
• A positive attitude, willingness to learn and ambition to develop your career.
• Personal Licence As this role may involve covering the business in the General Manager's absence, you'll need to be eligible to hold a Personal Licence.
• You don't need to have one when you apply.
• If you're successful, Greene King will support you through the process of obtaining your licence.
• What's in it for you?

Benefits

• At Greene King, we're committed to helping our people grow, succeed and enjoy what they do.
• Access to training, apprenticeships and opportunities to progress across Greene King.
• Enjoy 33% off at Greene King pubs, plus 15% off for friends and family.
• 50% off for you and 25% off for friends and family.
• Access to Wagestream to help you manage your pay.
• Retail discounts, family-friendly benefits and an Employee Assistance Programme.
• Earn up to £1,500 when you introduce someone to Greene King.
• Inspire your team.

Recommend a friend

If you're passionate about hospitality, enjoy bringing people together and want to develop your skills with a business that invests in its people, we'd love to hear from you. Bring your energy.

The Glassworks Assistant Manager Salary - £31,000 - £34,750 + Bonus Love hospitality, enjoy leading a team and want to be part of the buzz in the heart of Cardiff?

Located in the heart of Cardiff, just moments from Cardiff Market and the iconic Principality Stadium, The Glassworks is a lively, welcoming pub where there's always something happening. We serve traditional British pub favourites, from classic fish and chips and hearty pies to juicy burgers. With live sport on Sky Sports and TNT Sports, live music, quiz nights and outdoor seating, we're a great place for guests to come together, relax and enjoy themselves.