Clinical Office Coordinator

It’s the way you want to be treated.

About Silver Cross

• Silver Cross Hospital is an extraordinary place to work.
• We’re known for our culture of excellence and delivery of unrivaled experiences for our patients, their families, the communities we serve…and for each other.
• Come join us!

Responsibilities

• In an ambulatory environment, identify current provider, office, and patient needs - prioritize and respond accordingly.
• Focus on throughput and efficiency - deploying clinical staff needed.
• Effectively evaluate and lead clinical caregivers.
• Maintain positive and effective relationships with employees, providers, hospital departments, and the public.
• Assist Medical Assistants as necessary.
• In addition to the responsibilities of the Medical Assistant position, the Patient Navigator will routinely: Order supplies Facilitate quality initiatives and tracking Coordinate and communicate same-day staff absences by promptly notifying providers and team members, distributing practice-wide absence notifications, and ensuring impacted staff are informed of staffing coverage needs to support efficient clinic operations and continuity of patient care.
• Identify, evaluate, and resolve departmental and cross-functional workflow challenges, implementing process improvements to enhance operational efficiency, team collaboration, and patient care outcomes.
• Perform patient outreach Monitor and act on necessary items in the clinical pools Assist with any management-delegated duties, as needed Requirements: Previous work as a Medical Assistant with demonstrated leadership qualities.
• Knowledge of medical practice to assist in patient care.
• Knowledge of examination, diagnostic, and treatment room procedures.
• Knowledge of medical equipment and instruments to administer patient care.

Requirements

• Knowledge of common safety hazards and precautions to establish a safe work environment.
• High school diploma or GED required.
• Graduation or completion of Certified Medical Assistant required for new applicants as of 10/1/25.
• Previous Medical Assistant work experience required.

Pay

The expected pay for this position is listed below: $20.33 - $25.41 The final pay rate offered may be more than the posted range based on several factors including but not limited to: licensure, certifications, work experience, education, knowledge, demonstrated abilities, internal equity, market data, and more.

Benefits

• Days, Weekday shifts Department: SCMG PROGRESSIVE SURGICAL ASSOCIATES Benefits for You At Silver Cross Hospital, we care about your health and well-being and that is why we work hard to provide quality and affordable benefit options for you and your eligible family members.
• Silver Cross Hospital and Silver Cross Medical Groups offer a comprehensive benefit package available for Full-time and Part-time employees which includes: · Medical, Dental and Vision plans · Life Insurance · Flexible Spending Account · Other voluntary benefit plans · PTO and Sick time · 401(k) plan with a match · Wellness program · Tuition Reimbursement Registry employees who meet eligibility may participate in our 401(k) Savings plan with a potential match.
• However, registry employees are ineligible for Health and Welfare benefits.