Waiter/Waitress

In this role you will deliver exceptional service, ensuring guests enjoy a memorable dining experience that reflects the restaurant’s and hotel’s standards.

About Four Seasons

• Four Seasons is powered by our people.
• We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.
• Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
• We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
• At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.
• Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.
• It comes from our belief that life is richer when we truly connect to the people and the world around us.
• Lisbon’s most iconic address.
• Located in the heart of Lisbon, our historic Hotel wears the cultural heart and soul of Portugal on its sleeve.
• Inside, art-deco sensibilities mingle with an updated Louis XVI style, and a collection of important contemporary local artwork fills our halls.
• Outside, views of the city’s rolling hills and brightly tiled exteriors spread out before you.
• After spending the day exploring the city sights, many just steps from the Hotel, we invite you for a seasonally inspired, Michelin-starred gastronomic experience at CURA restaurant.
• About the role We are seeking a dynamic and enthusiastic Waiter / Waitress to join our Food & Beverage team.

Responsibilities

• You Will Do Providing an attentive and personalized food and beverage service to guests.
• Confidently guiding guests through the menu, offering recommendations and answering any questions about food, wine, and cocktail selections.
• Ensuring tables are properly set up and maintained throughout service.
• Maintaining cleanliness and organization of the service areas.
• Delivering a seamless and engaging dining experience that reflects the Four Seasons standards of excellence.
• Anticipate guest needs and coordinate with the kitchen for special requests.
• Collaborate with stewarding, culinary, and housekeeping teams for seamless service.
• Operate tea/coffee equipment and maintain guest history records.
• Follow all safety and hygiene protocols.
• Assist with service across various hotel outlets, events, and in-room dining.

Requirements

• You Bring High School Diploma or equivalent experience.
• A minimum of 1 year of experience in a similar role within a luxury hotel or high-end restaurant environment.
• Strong interpersonal skills, attention to detail, and ability to work in a fast-paced, team-oriented environment.
• Reading, writing and oral proficiency both in Portuguese and English.
• Passion to interact with guests and employees in a gentle and courteous way; Anticipate guest needs, ensuring satisfaction and respond appropriately to guest requests; Candidates must hold an EU passport or have the legal right to work in Portugal; Availability to work flexible scheduling.

Benefits

• What we offer Competitive compensation package.
• Statutory vacation allowance plus one additional day of paid leave.
• Outstanding training programs and career development opportunities, including enriching international taskforce opportunities.
• Employee travel program with complimentary stays at Four Seasons properties worldwide.
• Complimentary meals at our much-loved Sabores Employee Restaurant.
• A birthday cake prepared especially for you by our renowned Pastry Team for you to celebrate with your loved ones.
• Comprehensive medical insurance, with the option to extend coverage to family members, plus access to an on‑site doctor for preventive care.
• Exclusive retail, spa, and food & beverage discounts within the hotel.
• Access to a modern, fully equipped employee on‑site gym.
• Full access to the FS Benefits platform.

What

Provision of employee uniforms.