Personal Assistant

About Barclays

• All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right.
• They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
• Join us as a "Personal Assistant" at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence.
• You'll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences.

Responsibilities

• Purpose of the role To provide administrative and organisational support to executives, managers, or teams.
• To manage schedules, acting as a trusted point of contact, ensuring seamless coordination, efficient task management, and a professional presence for their assigned individuals or teams.
• Management of executive, managers or team calendars and overseeing timely responses to meeting invitations and requests.
• Planning and arranging travel itineraries, including flights, accommodation and ground transportation, ensuring timely and efficient travel for the executive or team.
• Proactively anticipating the needs of the executive or team, prioritising tasks, and ensuring timely completion.
• Management of day-to-day administrative tasks, such as expenses, maintaining filing systems, and ordering office supplies, annual leave records management, distribution list management and organisation management tasks.
• Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
• Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• They supervise a team, allocate work requirements and coordinate team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard.
• L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
• Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
• Check work of colleagues within team to meet internal and stakeholder requirements.
• Provide specialist advice and support pertaining to own work area.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to.
• Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
• Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
• Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
• Build relationships with stakeholders/ customers to identify and address their needs.

Requirements

• Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
• Make judgements based on practise and previous experience.
• To be successful as a "Personal Assistant”, you should have experience with: Basic/ Essential Qualifications: Diary and calendar management and travel and expense management.
• Effective communication skills both verbally and written especially in a global set up.
• Excellent knowledge on the Microsoft tools Keep calm and handle crisis and multi-tasking through priorities .
• Ability to work in a virtual team across multiple locations and time zone.
• Confident when dealing with senior stakeholders and providing challenge when needed Analysis, problem solving and decision-making skills.

Preferred

• People management experience including appraisals.
• Ability to work in global set up with stakeholders across the world Flexibility with shifts.
• Be “tech savvy” interested by the opportunities technology provides for quality, efficiency, automation, and accuracy.
• You may be assessed on the key critical skills relevant for success in role, such as experience with Personal Assistant, compliance risk management as well as job-specific skillsets.

Desirable Skills

The role is based out of Pune.