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Senior Sales Engineer

Affirm

Join Affirm as a Senior Sales Engineer, where you'll leverage your technical expertise and communication skills to help enterprise merchants design and implement scalable solutions on the Affirm platform. You'll support pre-sale activities, develop merchant solutions, and act as a trusted technical advisor to customers. This role requires a strong understanding of API integrations, SaaS platforms, and enterprise architectures, as well as a passion for customer success.

Responsibilities

  • Support pre-sale activities by leading technical discovery, analyzing requirements, and identifying well-architected solutions.
  • Architect elegant solutions addressing specific customer challenges, including complex integrations and customizations.
  • Act as the "voice of the customer," providing actionable insights to influence product development and feature prioritization.

Requirements

Executive presence and strong relationship-building skills

  • 3+ years of current experience in the payments, fintech, or closely related industry
  • Willingness to travel up to 30% of the time
  • Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences
  • BA/BS degree in business/technology, or equivalent technical account management experience
  • Keen technical mind comfortable writing scripts in at least one programming language
  • Strong technical acumen in API integrations, SaaS platforms, and enterprise architectures, with particular emphasis on Checkout processes and payment systems
  • Passion and drive to change consumer checkouts & payments for the better
  • Proven ability to manage multiple assignments simultaneously, work independently and drive projects to completion with minimum guidance and high attention to detail
  • Experience architecting solutions & technically positioning them with prospects for e-commerce platforms, payment gateways, in-store point of sale systems etc
  • Extensive experience with Ecomm, In-Store, Telesales etc. checkout & payment solutions
  • Solid understanding of financial infrastructure industry trends and emerging technologies
  • Passion for customer success and dedication to championing the customer voice
  • 4+ years of experience in 4+ years in Sales Engineering, Solution Architecture, Partner Engineering, Solutions Engineering, technical sales or pre-sales roles, focusing on solution architecture and best practices

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