People Operations Partner (Benefit & Leave)

Join our team as a People Operations Partner specializing in Benefits and Leave. In this role, you will be responsible for managing new-hire and life-event enrollments, leave of absence administration, and vendor relationships. You will also support compliance cycles and resolve inquiries related to benefits, leave, and accommodations. The ideal candidate will have extensive experience in benefits administration, leave administration, and People Operations, with a strong understanding of US and Canadian benefits and leave regulations.

Responsibilities

• Assurer la gestion des inscriptions des nouveaux employés et des événements de la vie, y compris la vérification de l'éligibilité et l'exécution de l'ouverture des inscriptions.
• Surveiller les flux EDI des assureurs et des fournisseurs, réconcilier les écarts avant qu'ils n'atteignent les employés.
• Gérer les relations quotidiennes avec les tiers administrateurs de l'absence et de l'invalidité, l'administrateur COBRA, le courtier et les assureurs.
• You have hands-on experience running the ADA interactive process and PWFA accommodations, with sound documentation and confidentiality practices
• You are proficient with Google Workspace and Slack
• You have experience managing leave TPAs, COBRA administrators, brokers, and carriers, including EDI feed troubleshooting

Requirements

• You have Canadian benefits and leave experience, including group benefits, EI and top-up coordination, Records of Employment, provincial leaves, and the duty to accommodate
• You have Workday HCM experience in Benefits and Absence and can execute transactions accurately. This is a Workday user role, not a configuration role
• You have practical knowledge of COBRA, ACA employer reporting, HIPAA privacy for plan data, Section 125 qualifying events, and ERISA administrative requirements
• You have working knowledge of FMLA and multi-state leave, including state PFML and disability programs, CFRA and PDL, intermittent leave, and leave stacking
• You have 6–9+ years of experience in benefits administration, leave administration, or People Operations, with hands-on ownership of US benefits and leave
• Federal contractor experience, including Section 503 and VEVRAA self-identification and recordkeeping
• Experience in operationally complex environments, such as data centers or mixed corporate and frontline workforces
• CEBS, CBP, or CLMS certification
• Active use of AI tools in day-to-day work, with clear practices for protecting PHI and personal data

Preferred

• Quebec benefits and leave experience

Pay

USD 127,000 - 168,000