Senior Deployment Strategist (Migration Delivery)

Join Salesforce as a Senior Deployment Strategist, where you will lead high-stakes customer migrations and platform modernizations. You will own the end-to-end delivery lifecycle, establish engagement governance, direct cross-functional teams, and serve as the primary contact for VP- and C-suite customer stakeholders. You will also use AI tools to accelerate delivery workflows and assess customer organizational readiness. This role offers a competitive benefits package and the opportunity to work at the center of Salesforce's highest-stakes customer migrations.

Responsibilities

• Assurer le succès de l'engagement de bout en bout en tant que point de responsabilité unique tout au long du cycle de vie.
• Établir la gouvernance de l'engagement, suivre les jalons critiques, gérer la portée et résoudre proactivement les risques de livraison.
• Diriger le rythme quotidien des équipes interfonctionnelles, y compris les responsables de la migration internes, les consultants en services professionnels et les partenaires SI.
• Willingness to travel up to 25% to customer sites as needed
• Practical experience using AI productivity tools (Claude, Cursor, Copilot) to accelerate program analysis, documentation, and operational efficiency
• 8+ years leading enterprise customer delivery, technical program management (TPM), engagement management, or management consulting for enterprise SaaS transitions
• Strong background in program governance, scope management, business process analysis, and executive stakeholder management

Requirements

• Experience orchestrating delivery alongside Professional Services teams, System Integrators (SIs), and external customer teams
• Proven track record owning enterprise engagement scopes, managing cross-functional delivery teams, and running tight, time-bound client engagements with strict milestone discipline
• Broad working understanding of enterprise cloud platforms across Marketing, Revenue/CPQ, Analytics, or Data Cloud ecosystems (MC Next, Revenue Cloud, Tableau, or Data Cloud)
• Degree or equivalent relevant experience required
• Experience building or refining AI-accelerated delivery playbooks

Preferred

• Prior experience in a Success Architect, Solution Architect, or similar customer-facing delivery role at an enterprise software company
• Familiarity with Salesforce's platform ecosystem and migration methodologies