Migration Delivery Lead (Revenue Cloud)

Join our team as a Migration Delivery Lead, where you will lead complex customer migration engagements from kickoff to successful go-live. You will serve as the primary technical and strategic point of contact for your migration pod, building trust with customers and coordinating with our Global Delivery Center engineering partners. This role requires a deep understanding of cloud architectures and the ability to translate complex migration challenges into clear, actionable decisions. You will also drive the adoption of AI agents and automation toolkits to accelerate the migration process.

Lead complex customer migration engagements from kickoff through successful go-live, serving as the primary technical and strategic point of contact.

Certifications in relevant domains (e.g., Marketing Cloud Consultant, CPQ Specialist, Data Cloud Consultant, Tableau Desktop Specialist)

Responsibilities

• Build strong relationships with both business and technical stakeholders, translating complex migration challenges into clear, actionable decisions.
• Drive adoption of AI agents and automation toolkits to accelerate discovery, data mapping, and code conversion, reducing manual effort and compressing delivery timelines.
• Understanding of how target cloud platforms integrate with telephony systems, third-party data sources, and self-service portals
• Ability to translate complex technical architectures into business-friendly language and guide customers through data transformations

Requirements

• Proven experience working with global or offshore delivery models (such as GDC) to accelerate project delivery
• Deep, hands-on domain expertise in one or more of the following: Marketing Cloud (Engagement/Intelligence), Data 360 (Data Cloud), Revenue Cloud (CPQ/Billing), or Tableau
• Demonstrated ability to drive business value, facilitate technical discussions, and navigate complex stakeholder conversations
• Advanced knowledge of Salesforce core (Sales/Service Cloud) or specialized clouds (Marketing, Data, Revenue, or Tableau)
• 8+ years of experience in Professional Services, Customer Success, or Technical Consulting, with a strong focus on large-scale platform migrations
• Familiarity with AI agents or automation tools applied to data mapping, sentiment analysis, or task automation
• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
• Salesforce AI Associate or Agentblazer certifications

Preferred

• Prior experience as an individual contributor leading multi-million dollar transformation engagements