Administrator

Administrator Job Description Summary The Administrator (Hard & Soft Services) provides central administrative, document-control, purchasing, billing and workforce-record support across all Client sites, as a single Administrator covering all availability zones.

About Cw

Why join Cushman & Wakefield?

• We have a vision of the future, where people simply belong.
• That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day.
• We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.
• We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it.
• If you want to live it too, join us.

Responsibilities

• The role ensures that operational records, attendance, tools and consumables data, work-order reports, purchase orders, invoices and client documentation remain complete, accurate and accessible.
• The role supports both hard and soft services and coordinates closely with the Facility Manager, Chief Engineer, site leads, vendors and client stakeholders.
• Maintain attendance, overtime and related workforce records for the onsite team, including daily timesheets for verification by Client Site Management, monitoring of overtime limits, and the per-person overtime breakdown attached to the monthly invoice.
• Record and monitor the availability of tools, PPE, materials and hard and soft service consumables against the contract minimum PPE, tools and consumables list.
• Maintain complete hard-copy and electronic work-order, job-completion, maintenance and service reports, and track work-order closure status to support PPM completion and WO accuracy KPIs.
• Track purchase orders, invoices, billing records, supporting evidence and approval status, and prepare the monthly billing report and job completion report within D+7, free of errors.
• Organise, store, label, print and retrieve company and client documents in accordance with document-control requirements, filed on the designated cabinet shelf with assigned ID-code labels and available on demand to the client, audit teams and authorities.
• Support the monthly management report (due within the first five working days of each month), SLA/KPI reporting, manpower information, training records and audit requests.
• Maintain current client policies, forms and templates, including draft reports, permits, JSAs and other required work-control documents, and monitor team compliance with them.
• Handle queries from managers, site teams and vendors and follow up outstanding submissions, records and approvals.
• Maintain the licence and permit register (SLO/SLF, Damkar, K3 Umum and other periodic documents) and alert the Facility Manager ahead of expiry dates.
• Comply with the client's Safety, Security & Environmental Policy and handle Client Confidential information in line with client policy.

Requirements

• Relevant experience in administration, accounting support, document control or a comparable role.
• Experience supporting purchase orders, invoices, attendance, reports, work orders and operational records.

Preferred

• Administrative experience in a Data-centre, critical environment, or facilities-management setting is preferred.

Benefits

• As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from; Being part of a growing global company; Career development and a promote from within culture; An organisation committed to Diversity and Inclusion We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
• We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions.
• We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent.
• We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

INCO

“Cushman & Wakefield”