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Manager, OMS & Inventory Systems

SKIMS

About SKIMS

SKIMS is a solutions-oriented brand creating the next generation of underwear, loungewear, shapewear, and essentials. We are setting new standards by delivering technically innovative, comfort-driven products with elevated design for everybody.

At the intersection of culture, innovation, and commerce, SKIMS is a global brand redefining modern apparel. Our teams are built on creativity, collaboration, and operational excellence, and we are committed to fostering an inclusive, high-performance environment where ambitious, curious, and values-driven individuals can do the best work of their careers.

As we continue to scale globally, our HQ teams play a critical role in shaping strategy, building world-class infrastructure, and driving sustainable growth across markets.

Responsibilities

  • We are seeking a hands-on Manager, OMS & Inventory Systems to lead the strategy, roadmap, and execution for our Order Management System (OMS) and key Inventory management platform
  • You will own the OMS and inventory roadmap, driving critical capabilities across order routing, split shipments, inventory visibility and exception handling — ensuring seamless order orchestration and fulfillment across all channels. Additionally, you will be accountable for inventory accuracy within the OMS & IMS, proactively reducing order cancellations caused by integration issues, and partnering across functions to deliver a best-in-class customer experience.
  • You will play a key role in leading triage processes, driving post-mortems on critical incidents, and continuously improving system stability and performance.
  • This is a high-ownership, hands-on role ideal for someone with experience in cloud-based retail systems, integration platforms (Celigo, Boomi, etc.), and familiarity with leading OMS solutions such as Teamwork Commerce or similar.
  • Define and own the product roadmap for OMS, IMS, & 3PL integrations.
  • Advanced order routing rules.
  • Split logic optimization (multi-node fulfillment).
  • Robust exception handling frameworks and processes.
  • Inventory accuracy and visibility across systems.

OMS & Fulfillment Execution

  • Partner with Operations, eComm, & CX to ensure seamless order orchestration and fulfillment.
  • Monitor and improve inventory accuracy in OMS & IMS — ensuring alignment with ERP and fulfillment nodes.
  • Hands-on ownership of integration flows across OMS, ERP, 3PL, WMS, and customer-facing platforms (eCommerce, POS).
  • Proactively reduce order cancellations caused by integration, timing, or system gaps.
  • Define, monitor, and continuously improve key OMS KPIs (e.g., order cancellation %, exception rates, latency).

Incident Management & Continuous Improvement

  • Own the triage process for OMS/Inventory-related issues — serve as primary point of contact for coordinating triage across IT, Operations, Customer Service, and external vendors.
  • Lead root cause analysis (RCA) and post-mortem processes — ensure issues are documented, understood, and drive actionable remediation and long-term prevention.
  • Manage production support pipeline for OMS/Inventory systems — triage, prioritize, and coordinate fixes and enhancements.

Requirements

  • 5+ years of experience in Order Management Systems (OMS) and Supply Chain operations managing product or engineering roles.
  • Hands-on experience working with integration platforms (Celigo, Boomi, MuleSoft, or similar).
  • Familiarity with OMS such as Teamwork Commerce or similar platforms is a strong plus.
  • Familiarity with Django-based tools is a plus
  • Basic SQL skills and experience with API-based architecture
  • Working knowledge of SDLC, change management, and system mapping practices.

Pay

$155,000 - $175,000 / year

Benefits

  • Benefits and Culture
  • Up to 100% Company Paid Healthcare (medical, dental, vision)
  • Kind Body Fertility Benefits
  • 401(k) savings plan with up to 4% match
  • Unlimited PTO
  • Full Access to LinkedIn learning
  • Employee Discounts
  • Perks (HQ Location)
  • Free weekly catered lunch at HQ – M/T/W/Th
  • Dog-Friendly office on a Thursday and Friday
  • Free Swag Giveaways
  • Annual Holiday Party
  • Invitations to pop-ups and other company events
  • Complimentary daily office snacks and beverages

Every job at SKIMS