Technical Sales and Field Service Engineer

Position Summary

Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications engineering, sales support and field service work. Sales Engineers should be comfortable working in a result-driven, fast-paced environment.

Position will involve extensive formalized training plus work under a mentor, developing skills and gaining an understanding of CaptiveAire products, how we go to market, application engineering processes etc. as well as business development and sales strategies.

Why Work for

CaptiveAire

?

N

ation’s leading manufacturer of commercial kitchen ventilation systems, and now offering a complete solution of fans, heaters,

ductwork

and HVAC equipment.  Our primary

purpose is to provide fully integrated, sustainable HVAC Systems.

Leader in

the industry

for over 40 years

with innovative technologies, unmatched service, competitive pricing, and rapid lead times.

Mission

to provide the highest quality products and service to our users at the lowest possible pric e

Strong commitment to the development of our employees, including continuous education opportunities like sponsorship for

P

rofessional

E

ngineering license and

continuous education

through

weekly webinars

and company developed

technical

videos

What our employees have to say:

There is

never

a day you

don’t

learn something new a

t

CaptiveAi

re

• .
• I am able to learn something new due to the freedom to take on new tasks independently and problem solv e.

I love the mindset of continuous learning and pushing the bounds of your capabilities

and knowledge. I love the people I work with and the in-office work environment.I love how

Captiveaire

is all about connections, with customers, coworkers, end users, and everyone in between.

One of the things I appreciate most about

CaptiveAire

is how strongly it embodies the entrepreneurial spirit.

I’m

• empowered with the autonomy to manage my work independently, while also benefiting from the robust support and resources of a large, well-established company
• .

CaptiveAire

is fast-moving

and no-

nonsense. We

operate

differently

than any other company that

I've

• worked for with our decentralized structure. Quick action is taken when a good idea is presented. We are focused on end users where the rest of the industry is very short-sighted.
• We are on the front lines, actively changing the landscape of the HVAC industry.

Learn more about

CaptiveAire

and our products

here

A Day in the Life

A technical sales role encompasses a wide variety of tasks where one day does not look exactly like the next. The projects our team handle s are high in volume and unique from one another, spanning throughout the whole course of design, procurement, coordination, and post-sale support.

Typical tasks include

Outside sales meetings and calls to build relationships with existing and new customers

Application engineering to apply our products using sound engineering principles

Project management of installations in progress

-

M

anaging schedules/plans to guarantee we can get equipment on site when the site needs it, in turn creating satisfied and returning customers.

Service and technical support of existing equipment

Supporting end users to

maintain

high levels

of customer service, from

assisting

contractors with wiring on site to remote troubleshooting for staff in the kitchen.

T

wo to three full days

per week

in the office working on bids, one to two days on job sites, and dedicate another day to developing the territory. Territory development may include giving presentations to the engineering community, visiting new customers, or expanding contacts with an existing account.

Comments

from some of ou

r sales engineers:

Every day I get to help someone. Whether

it's

an engineer with a design, a contractor with a troubleshooting issue, or an end user looking for help to obtain better indoor air quality. I get to use my engineering skills, people skills and business skills every day.

Our main "role" is not to sell products but to provide solutions - kitchen ventilation solutions, commercial ventilation solutions, heating/air conditioning solutions. I enjoy getting to work directly with end users and helping them complete their business goals. Attending a soft opening after completing a full design-build project with an owner is rewarding.

I love the balance between working on designs in the office and also having that face to face interaction with our customers. It's awesome to handle the design phase of a project, then also take charge of the procurement process with the end user/customer and lastly watch our equipment perform as designed once installed and the project is complete. I also love the growth aspect of my role, I enjoy molding and shaping our business in order to set it up for success and then see the value we are adding to the market.

Primary Job Responsibilities

Provide integrated application engineering and design support for a wide range of ventilation applications with the goal of providing sustainable products and the latest technologies best designed to meet the customers’ needs.

Work directly with Engineers, Contractors, End Users, and Food Service Dealers.

Daily tasks include inside sales support, application engineering and outside sales.

Responsibilities will vary and may include presentations, quotes, submittals, technical product support, job site visits and hands on troubleshooting as needed.

Educate and promote CaptiveAire products to users in your market.  This includes conference calls, meetings, organizing presentations, and product demos.

Research and develop new business opportunities with new and existing users.

Top notch customer service and willingness to go above and beyond to serve the customer.

Quick turnaround times a priority.

Continuously evaluate and improve processes as well as the customer experience.

This position will train in Dallas and then will reside and work out of Waco.

Required skills:

2-5 years experience

4 year technical degree in a mechanical, electrical, construction or science-oriented curriculum preferred

Excellent computer, organizational and communication/presentation skills

Problem solving with a passion for continuous learning

Strong desire to interface with the customer

Embrace new technologies and business savvy

Passion for work with aggressive nature to succeed

Willing to travel for various training opportunities

If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment with CaptiveAire

MUST BE A “GO GETTER”!

Benefits:

Medical, dental and vision insurance

Disability & life insurance based upon election of medical insurance

401k with employer match

Paid holidays

Paid time off (PTO) based upon tenure

Flexible spending account (FSA)

Tuition reimbursement, including for Professional Engineering (PE) License

Relocation assistance

Salary

$70k-$100k base, negotiable dependent on experience, with additional monthly bonus based on productivity and profits.

Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

To qualify, applicants must be legally authorized to work in the United States. At this time, we are not able to consider applicants that require sponsorship, now or in the future, for employment visa status.

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