Product Manager, Specialist

As a Digital Product Manager, Specialist, you will help shape and deliver digital solutions that support the brokerage experience .

About Vanguard

Vanguard At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients.

To lead through product and services that transform our clients' lives.

To learn and develop our skills as individuals and as a team.

From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection.

We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Responsibilities

• You will combine product and project management practices to define requirements, coordinate delivery, maintain project and product records, and improve the client and crew experience.
• You will partner across business and technology teams and use qualitative and quantitative insights to measure outcomes and continuously improve the product.
• Support the strategy, planning, and delivery of digital products, translating business and client needs into product features, requirements, priorities, and measurable outcomes.
• Manage digital product initiatives that support the brokerage experience , from requirements and planning through implementation and ongoing improvement.
• Apply project management practices to coordinate milestones, dependencies, risks, issues, decisions, and implementation activities across cross-functional teams.
• Maintain accurate project and product records , including requirements, decisions, status updates, implementation details, and documentation supporting delivery and governance.
• Partner with business, technology, operations, and other stakeholders to prioritize capabilities and resolve implementation and production issues.
• Use qualitative and quantitative analysis, client feedback, and product performance data to identify opportunities and improve the user experience.
• Coordinate product communications and customer outreach to support implementation and adoption.
• Recommend product priorities that inform roadmaps, business planning, and departmental decision-making.

Requirements

• 3+ years of related experience in digital product management, product development, project management, financial services, or a related field.
• Undergraduate degree or an equivalent combination of training and experience.
• Experience translating business needs into product requirements and coordinating delivery across business and technology stakeholders.
• Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position.

Preferred

• Experience with brokerage products, platforms, operations, or client experiences preferred .
• Experience managing projects or product initiatives, including milestones, dependencies, risks, issues, and documentation preferred.
• Experience maintaining business, project, product, or operational records and documentation preferred .
• Financial services experience preferred.