Home Health Client Support Executive

Join a high-performing sales team where your relationships, drive, and expertise directly expand access to exceptional patient care. As a Client Support Executive, you'll partner with physicians, hospitals, senior living communities, and other healthcare providers to grow referrals across our home health service line while serving as a trusted resource throughout the referral process. You'll have the opportunity to build lasting partnerships, educate referral sources, and make a meaningful difference by connecting patients with the care they need.

This role is ideal for a relationship-driven sales professional who thrives in a fast-paced healthcare environment and enjoys creating value for referral partners. You'll develop and maintain strategic relationships, educate providers on our services, generate new referral opportunities, coordinate communication between referral sources and clinical teams, and execute territory growth strategies. Through your consultative approach, strong communication skills, and commitment to exceptional service, you'll help drive organizational growth while ensuring more patients receive the high-quality care they deserve.

About Optimal Care

As a clinician-owned and operated organization, we empower our team members to provide personalized, compassionate care to patients and families every day.

We are a leading provider of Physician Services, Home Health, and Hospice that encourages collaboration, innovation, and clinical excellence. From chronic disease management and rehabilitation to end-of-life care, our focus is on improving outcomes and enhancing quality of life.

Serve Together, Provide Value, and Deliver Exceptional Quality Care.

Responsibilities

• Proactive hiring model to ensure growth capacity

Requirements

• Monday to Friday, 8 a.m. to 5 p.m.

High School Diploma or GED

• Minimum 2 years in healthcare strategic development, ideally within home health or hospice
• Must have demonstrated experience in medical sales or within Skilled Nursing Facilities, Assisted Living, or Independent Living environments
• Ability to maintain strong professional relationships with physicians and referral sources
• Reliable transportation, valid driver’s license, and valid automobile insurance coverage

Strong interpersonal and communication skills

• Ability to plan, organize, and self-direct work with minimal supervision
• Demonstrated customer service excellence, critical thinking, and problem-solving abilities
• Skilled in relationship management, strategic planning, data tracking and analysis
• Community networking to grow home care services

Preferred

• Associate’s degree
• Demonstrates active involvement in professional organizations and community activities

Pay

Orientation bonus program ensures high levels of compensation

• $80,000
• $90,000 USD

Benefits

• A competitive base salary with no cap on incentives – unlimited earning potential
• No wait to earn commissions/incentives – top performers make 6 digits in total compensation
• Career ladder growth opportunities – we’re expanding!
• The ability to keep your current relationships and continue to build on them
• A stand-alone hospice with a care continuum (home health and physician services)
• In-house research and development team to help build the innovative/specialty programs that we offer our clients
• Data driven territories that set you up for success
• Strong training and orientation program – including an orientation manual
• Senior leadership team all have 25+ years post-acute management experience
• In-house recruiting team to ensure professional clinical team expertise
• Mileage Reimbursement
• Minimum of 3 Weeks Paid Time Off for Full Time
• Part Time/Per Diem also accrue Paid Time Off
• HSA and FSA options including Dependent Care
• Company paid Short Term Disability
• 401(k) with Employer Match
• Pet Insurance
• And more...

Optimal C

• are is where your dedication meets a rewarding career.
• for 12 consecutive years, Great Places to Work certified for 6 consecutive years, and we believe that exceptional care starts with exceptional people. We’re committed to supporting your professional growth, valuing your expertise, and creating an environment where you can do your best work every day.

Home Office

24255 W 13 Mile Rd, Suite 250, Bingham Farms, MI 48025

Main Service Area: Oakland County and surrounding

This role requires daily local travel required to referral sources and community partners

Company paid Life Insurance

ID and Fraud Protection

We live a simple Mission

Background Screening

Employment is contingent upon the successful completion of a background check. Screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.

Reasonable Accommodations

We offer reasonable accommodations throughout the application process, interview stages, and during employment to ensure all team members can thrive. Please reach out to us if you would like to request a reasonable accommodation.

Equal Opportunity Employer

We believe an exceptional place to work begins with diverse perspectives. We are proud to be an equal-opportunity workplace that prohibits discrimination and harassment of any kind based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic.