Account Manager

We're looking for an experienced Account Manager to join our Client Services team in Houston. This is a pivotal role within the agency, responsible for leading client relationships, delivering integrated marketing programmes and identifying opportunities to grow and strengthen client partnerships.

You'll act as a trusted advisor to clients, balancing strategic thinking with hands-on project leadership to ensure campaigns are delivered effectively, efficiently and with measurable impact. Working closely with colleagues across client services, delivery, finance and business development, you'll play a key role in helping our clients and agency succeed.

About DC Thomson

• Build relationships. Deliver results. Drive growth.
• At Fifth Ring, we help ambitious B2B organisations connect with the right audiences, solve complex challenges and achieve meaningful growth.
• At Fifth Ring, you'll work with ambitious clients, talented colleagues and global brands across a range of industries.
• If you're passionate about building relationships, delivering exceptional client experiences and helping organisations achieve their goals, we'd love to hear from you.

Responsibilities

• DC Thomson · Houston, United States (Hybrid) · Full-time · Posted 2026-10-26
• Develop and maintain strong relationships with client stakeholders.
• Understand clients' business objectives, challenges and opportunities.
• Act as a strategic advisor, providing marketing and communications guidance that creates value.
• Ensure client deliverables align with business goals and achieve desired outcomes.
• Manage multiple client accounts simultaneously while maintaining exceptional service standards.
• Oversee the successful delivery of integrated marketing campaigns and projects.
• Work closely with delivery teams to ensure projects are delivered on time, within budget and to the highest quality standards.
• Develop clear, comprehensive briefs that align internal teams around objectives and expectations.
• Balance strategic account management responsibilities with day-to-day project delivery.
• Monitor project performance and provide recommendations for continuous improvement.
• Identify opportunities to expand existing client relationships and increase account value.
• Support new business activity and contribute to client acquisition efforts.
• Build account development plans that drive long-term growth.
• Support negotiations and commercial discussions as required.
• Stay informed on industry trends and emerging opportunities to bring fresh thinking to clients.
• Take ownership of account budgets and financial performance.
• Work closely with the finance team to manage forecasts, billing plans, purchase orders and invoicing.
• Monitor project profitability and ensure accurate budget management.
• Minimise over-servicing through effective planning and resource management.
• Ensure time recording and project administration are completed accurately.
• Partner with colleagues across client services, business development, creative, digital and delivery teams.
• Work closely with the Traffic Manager to ensure resources and schedules remain aligned.
• Provide support and guidance to junior team members where appropriate.
• Foster collaboration across Fifth Ring's global locations.
• Champion agency processes, values and best practice

Requirements

• You'll be a commercially minded, highly organised and client-focused professional who enjoys building strong relationships and delivering outstanding work.
• Experience in an Account Manager, Client Services, Marketing or Agency role.
• Strong project management and organisational skills.
• Excellent communication and stakeholder management abilities.
• Experience managing multiple client projects simultaneously.
• Strong commercial awareness and budget management experience.
• Ability to build credibility and trust with clients at all levels.
• A proactive, solution-focused approach and a passion for client success.

Preferred

• Experience within a B2B marketing agency environment.
• Knowledge of integrated marketing campaigns, digital marketing and content strategy.
• Experience working with clients in energy, industrial, engineering, manufacturing or other complex B2B sectors.
• Experience contributing to business development and account growth initiatives.
• Exposure to international clients and markets.

Benefits

• A collaborative, supportive and ambitious culture.
• Opportunities to work with international clients and global teams.
• Ongoing training and professional development.
• Career progression opportunities within a growing business.
• Flexible and hybrid working options.
• Competitive salary and benefits package.
• The opportunity to make a meaningful impact for both clients and the agency.

Ready to join us?

• Apply today and help shape what's next for our clients, our people and our business.
• Closing Date for applications: 10th November 2026 at 4pm

Apply

[Apply at DC Thomson](https://apply.workable.com/dcthomson/j/E781CB3400/apply)