Trust Administrator

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This role is responsible for supporting the administration of fiduciary accounts, ensuring adherence to governing documents, applicable laws, and organizational policies. The Trust Administrator works closely with senior team members to manage client accounts, address client needs, and support a consistent and compliant client experience.

Responsibilities

• The responsibilities for this role are below; you may support projects of varying complexity based on skill and organizational priorities.
• Supports the administration of trust accounts in accordance with governing documents, applicable laws, and organizational policies, ensuring alignment with fiduciary standards.
• Reviews documents and account activity for accuracy and completeness, monitors transactions, and submits actions for approval as appropriate .
• Responds to client, beneficiary, and advisor inquiries, ensuring timely and professional resolution of routine requests.
• Ensures adherence to fiduciary, regulatory, and internal policy requirements, escalating issues as appropriate .
• P artners with senior team members to address client issues, including distribution requests, fee inquiries, and account-related matters. .
• Assists with account openings and closings, ensuring proper documentation, asset transfers, and accurate setup of account and tax reporting information.
• Works closely with internal teams and senior administrators to support account management and client service delivery.
• Participates in initiatives to improve operational efficiency and enhance service delivery to clients.
• Performing other duties as assigned, adapting to new tasks or shifts in priorities as necessary to support your team’s and the company’s mission.
• Ability to support client and partner needs in a professional and timely manner.
• Understanding of policies, procedures, and regulatory requirements.
• Clear written and verbal communication with internal and external stakeholders.
• Identifies issues and supports resolution with guidance from senior team members.
• Works effectively within a team environment.

Requirements

• Bachelor’s degree required .
• 3-5 years of experience in trust administration, financial services, or a related client service role.
• Qualified candidates will possess an intermediate degree of proficiency (typically from 3- 5 years of work or practical experience), in: Fiduciary Knowledge: Basic understanding of trust administration principles and fiduciary responsibilities.
• Ability to review documentation and monitor account activity with accuracy.
• Please refer to the “Skills for Success” section to learn how to stand out as an applicant.
• Responds effectively to changing priorities and client needs.
• Demonstrates willingness to develop fiduciary and technical expertise .

Pay

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.

In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.

Benefits

• Our employees take pride in doing the right thing for customers and colleagues as well as being accountable for risk by openly exchanging ideas and opinions, elevating concerns, and following policies and procedures that protect all our valuable assets — including you.
• Trust Administrator Total Base Pay Range 71,100.00 - 145,900.00 USD Annual At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other.
• Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
• Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being.
• You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.

ABOUT THE ROLE

Please see below for specific responsibilities and requirements for this role.

SKILLS FOR SUCCESS

Qualified candidates will possess an intermediate degree of proficiency (typically from 3- 5 years of work or practical experience), in: Relationship Support: Builds positive relationships with clients and internal partners.

LOCATION --

Wilmington, Delaware 19805 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.