Senior Technical Engineer - Infra Ops

Principal Consultant - Infra Ops Johnson Controls is seeking a Principal Consultant - Infra Ops to support the IT solution delivery component of the investment portfolio for a specific function or capability within a project. This role combines infrastructure operations knowledge with delivery discipline, stakeholder coordination, and clear accountability for outcomes.

About Jci

You will work with cross-functional teams, contribute to meaningful outcomes, and help strengthen the way work moves from planning to execution.

Responsibilities

• In this role, you will help translate portfolio priorities into executable delivery plans, coordinate across business and IT partners, and support infrastructure operations initiatives from planning through implementation.
• You will work in a senior advisory capacity to keep delivery aligned to scope, schedule, quality, and business value.
• Accountable for the IT solution delivery component of the investment portfolio for a specific function or capability within a project.
• Partner with business stakeholders, PMO, IT Delivery, and Infrastructure Operations teams to align scope, priorities, and delivery plans.
• Support planning and execution of infrastructure operations initiatives, including dependencies, timelines, risks, and issue resolution.
• Track progress against scope, cost, schedule, quality, adoption, and value outcomes.
• Prepare clear status updates, decision points, and delivery documentation for stakeholders.
• Coordinate escalation paths and support transition of delivered work into operational support.
• Contribute to governance, risk management, and continuous improvement across the delivery lifecycle.
• It Take ownership of commitments by acting with accountability and integrity, tracking actions, surfacing risks early, and following through until issues are resolved.
• Stay close to the work by working directly with delivery teams and stakeholders to remove blockers and keep priorities clear.
• Use practical problem-solving to simplify dependencies, challenge assumptions, and keep delivery moving.
• Collaborate across functions so business, PMO, and IT partners can make decisions with shared context and trust.
• Improve every day by learning from delivery outcomes, communicating candidly, and applying lessons to future work.

Requirements

• University degree or equivalent combination of education and experience.
• 6+ years of experience in IT solution delivery, infrastructure operations, or a related consulting or delivery role; more than 7 years of experience is preferred for this principal-level scope.
• Experience coordinating project delivery, dependencies, and stakeholder communication across multiple functions.
• Strong understanding of infrastructure operations concepts, delivery governance, and service transition.
• Ability to manage competing priorities while maintaining quality, accountability, and follow-through.
• Strong written and verbal communication skills in a matrixed environment.

Preferred

• Experience supporting PMO processes, steering committee updates, or portfolio governance forums.
• Exposure to Agile or Waterfall delivery approaches.
• Experience working with both business and technical teams on complex delivery initiatives.

Why Join Us

This is an opportunity to take a visible role in delivery work that connects infrastructure operations with business priorities.