Senior Engineer - IT-3

Lead Engineer – IT Work Location: Work from Home (WFH) Shift: US Shift (EST – 6:00 PM to 3:00 AM IST) Job Summary We are seeking a highly skilled IAM professional to manage advanced access management operations and support critical business applications.

About R1Rcm

• Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions.
• Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
• Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world.
• We also offer a culture of excellence that drives customer success and improves patient care.
• r1rcm.com Visit us on Facebook

Responsibilities

• This role requires strong ownership of access lifecycle processes, stakeholder collaboration, and continuous improvement initiatives.
• Manage end-to-end access lifecycle including provisioning, modification, and deprovisioning across multiple systems. * Handle complex access requests, approvals, and escalations with minimal supervision. * Ensure timely resolution of ServiceNow tickets in line with SLAs and quality standards. * Perform detailed access reviews, audit validations, and remediation tracking. * Collaborate with business stakeholders and application owners for role alignment and governance. * Drive process improvements and identify automation opportunities within IAM operations. * Ensure adherence to IAM policies, security standards, and audit requirements.

Requirements

• Strong hands-on experience in IAM tools and access management processes. * Proficiency in ServiceNow or similar ITSM platforms. * Good understanding of RBAC, access governance, and compliance frameworks. * Strong communication and stakeholder management skills. * Ability to work independently and handle high-priority tasks.

Preferred

• Qualifications * Experience in global IAM operations. * Exposure to audit and compliance requirements. * B.Tech / BCA or Any graduate degree.

Benefits

• We believe in giving back to the community and offer a competitive benefits package.