KYC Analyst

Responsibilities

• Purpose of the role To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution.
• Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution.
• Collaboration with teams across the bank to align and integrate operational processes.
• Identification of areas for improvement and providing recommendations in operational processes.
• Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency.
• Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders.
• Identification of industry trends and developments to implement best practice in banking operations.
• Participation in projects and initiatives to improve operational efficiency and effectiveness.
• Analyst Expectations To meet the needs of stakeholders/ customers through operational excellence and customer service Perform prescribed activities in a timely manner and to a high standard No people leadership roles at this grade.
• Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members.
• Identify escalation of policy breaches as required.
• Take responsibility for customer service and operational execution tasks.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to.
• Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function.
• Work within well-defined procedures that may involve a variety of work routines.
• Demonstrate an understanding of the procedures.
• Evaluate and select the appropriate alternatives from defined options.
• Make judgements based on the analysis of factual information.
• Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required.
• All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right.
• They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
• Step into the role of KYC Analyst, is responsible for completing periodic KYC/CDD reviews for Barclaycard Issuing customers, ensuring customer information remains complete, accurate and up to date.
• The analyst will review customer profiles, obtain and validate required information/documentation, identify potential financial crime risks, and progress cases in line with applicable procedures and defined service levels.
• You may be assessed on key critical skills relevant for success in role such as: Complete end-to-end KYC/CDD periodic refresh reviews for customers allocated within the Barclaycard Issuing portfolio.
• Review existing customer information and identify gaps or changes requiring further investigation or supporting documentation.
• Customer/entity details Knowledge of identification & verification from public domain and third party approved sources.
• Transactional analysis Nature of business and business activities Ownership and control structure Directors and relevant connected parties Source of funds/source of wealth, where applicable Other information required under the relevant KYC/CDD standard Perform appropriate customer and financial crime risk assessment in accordance with approved procedures.
• Review available internal and external information and evidence to support completion of the refresh.
• Identify cases requiring additional information and initiate appropriate customer outreach.
• Review information and documentation received from customers and determine whether requirements have been satisfactorily met.
• Maintain accurate case notes and a clear audit trail of decisions, evidence and actions undertaken.
• Identify potential AML, sanctions, PEP, adverse media, or other financial crime risk indicators and escalate concerns through the prescribed process.
• Ensure cases are completed within agreed SLA and ageing requirements, proactively managing outstanding actions and dependencies.
• Complete cases to the required quality standard and respond to Quality Assurance feedback where applicable.
• Escalate complex cases, policy interpretation questions, and exceptions to the relevant SME/Team Leader.
• Support operational objectives relating to backlog reduction, productivity, quality, and timely completion of customer refresh reviews.

Requirements

• & Experience Experience in KYC, CDD, AML, Financial Crime Operations, or customer due diligence.
• Understanding of periodic/ongoing KYC review processes.
• Ability to interpret customer and corporate information and supporting documentation.
• Strong analytical and investigative skills.
• Good written communication and ability to document a clear rationale for decisions.
• Strong attention to detail and ability to work within controlled processes.
• Ability to manage multiple cases against productivity and SLA expectations.
• Good working knowledge of Microsoft Excel, Outlook, and other standard Microsoft applications.
• Desirable Skills.
• Understanding of ownership structures, UBO identification and corporate documentation.
• Knowledge of sanctions, PEP, and adverse-media considerations within CDD.

Preferred

• Barclaycard, Barclays, or another regulated financial institution.
• Experience in Corporate/Commercial customer KYC.
• Experience working within a maker/checker, QC or QA-controlled environment.

Previous experience within

This role is based out of Chennai.