Customer Development Assistant Manager

E-commerce Key Account Manager – Emerging Channels & Business Development Role Overview Manage and grow the e-commerce business across WeChat Channels, Dewu, Vipshop and other emerging platforms.

Responsibilities

• Develop new customer relationships and business models, manage distributor performance, and build profitable routes to market through effective commercial planning and cross-functional execution.
• Customer Development and Account Management Identify and develop new e-commerce customers, assess commercial potential, and lead negotiations through to launch.
• Develop annual account plans, strengthen customer relationships, and secure platform support to deliver sales and profit targets.
• Distributor and Partner Management Lead distributor selection, onboarding and performance management, with clear responsibilities across platforms, distributors and operating partners.
• Monitor sales, inventory, payment collection and spending; drive operational improvements and strengthen partner capabilities.
• Value Chain Management and Commercial Negotiation Assess supply prices, platform fees, promotional investment and margins across the value chain to evaluate the profitability of each business model.
• Negotiate commercial terms and investment plans to improve partner economics and returns on investment.
• Distribution Model Development Design and optimize supply routes, distribution structures and channel coverage, with clear operating boundaries for distributors and customers.
• Pilot new business models, coordinate online and offline channels, and scale successful approaches based on performance.
• Coordination and Project Delivery Coordinate Marketing, Finance, Supply Chain and Operations to deliver customer and channel initiatives.
• Set clear objectives, responsibilities and milestones; monitor performance and key risks to ensure delivery against plan.

Requirements

• At least five years of relevant experience in e-commerce account management, customer development or distributor management.
• Demonstrated experience in commercial negotiation, value chain management and business planning.
• Strong analytical and financial skills, with the ability to translate sales, cost and margin data into practical commercial decisions.
• Proven ability to manage partners, coordinate cross-functional teams and deliver projects.

Preferred

• Experience with WeChat Channels, Dewu, Vipshop or emerging distribution models is preferred.