Manager (PAssion Wave)

[What the role is] Implement day-to-day administration and operations of PAssion Wave outlet to facilitate smooth and efficient functioning.

Responsibilities

• Plan, develop and deliver quality water sports programmes to connect the community through waterfront activities and volunteering opportunities, in partnership with stakeholders.
• Build and maintain relationships with partners, stakeholders, and volunteers to collaborate on initiatives, empowering participants to engage in water sports and community activities. [What you will be working on] Partnership Development & Community Engagement · Develop and nurture collaborations with water sports associations, educational institutions, and community partners using data-driven insights · Establish networks with PA divisions, grassroots organisations, and corporate partners for programme support and participation · Strengthen existing partnerships through evidence-based programme co-creation and impact measurement · Develop frameworks to recruit, engage, and retain community partners with relationship management strategies · Co-curate and customise water sports programmes with stakeholders for local community engagement opportunities Programme Development & Implementation · Design, implement, and evaluate innovative water sports programmes incorporating key performance indicators to measure success · Develop, promote, and implement existing and new initiatives amplifying PAssion Wave purpose and community engagement · Coordinate with vendors, trainers, and partners establishing performance metrics for programme delivery excellence · Lead water sports events and community activities promoting and showcasing PAssion Wave programmes · Enhance vibrancy of PAssion Wave and sustain participant engagement through trending programme conceptualisation Operations, Safety & Facilities Management · Ensure all programmes and activities align with PAssion
• Wave policies and safety procedures through systematic compliance monitoring · Oversee outlet's administrative functions utilising performance metrics to enhance operational efficiency · Support safety protocols and operational standards maintaining water sports safety compliance · To perform safety operations including and not limited: · Launching/ driving the powerboat to perform search and rescue where needed, · Launch and recover participants and ensure activities are conducted in a safe environment · Manage daily facility operations including equipment maintenance, storage, and facility upkeep · Coordinate facility bookings, space allocation, and resource scheduling for optimal utilisation · Implement systematic inspection for facility and equipment maintenance ensuring safety standards and operational readiness · Prepare and analyse operational reports tracking programme KPIs and recommending improvements · Manage, monitor, and analyse feedback maintaining high-quality service standards and timely responses Financial Support & Resource Management · Support outlet budget management and financial compliance procedures · Assist in monitoring programme financial performance and cost-effectiveness measures · Maintain proper documentation for financial transactions and operational records · Support procurement processes ensuring compliance with PA procedures [What we are looking for] Minimum Requirements: Applicants should have 1-2 years of experience in water sports management, community engagement, and/or programme coordination, with exposure to diverse community stakeholders.

Requirements

• They must be able to swim at least 50 meters unaided and be willing to work on weekends.

Preferred

• Experience in a supervisory role Holds the Powered Pleasure Craft Driving Licence, Lifesaving 1, 2 & 3 certifications, and knowledge in Risk Assessment and Management Proactive self-starter with good time management skills Analytical, innovative, and forward-thinking approach Strong written, interpersonal, and communication skills Strong presentation skills with social media analytics knowledge Safety-conscious with understanding of water sports operations and risk management Passionate about enabling community engagement through water sports and recreational activities