Restaurant Supervisor

Avani Queenstown Hotel are looking for an enthusiastic and service-driven Restaurant Supervisor to join our team on a full-time basis. As a valued team member, you will oversee and support the food & beverage team to ensure seamless operations and exceptional guest experiences by: Serving food and beverages to guests in a within the hotel and restaurant, ensuring professional and attentive service.

About Minor International

• At Minor Hotels, we value our people as the heart of our success.
• Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries.
• Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America.

Responsibilities

• Leads, motivates, and coaches the Food & Beverage team to deliver consistent service standards.
• Monitors service quality and ensuring consistency across all shifts and service periods.
• Manages guest enquiries and resolves service issues promptly and professionally.
• Supports inventory management, stock control, and day-to-day Food & Beverage operations.
• Works closely with management to maintain high-quality service and efficient daily operations.

Requirements

• Breakfast, lunch, and dinner shifts Rotating roster across Monday through Sunday Split shifts may be required on some days Minimum hours: 30 hours per week $29 - $32NZD per hour (depending on experience)
• To be successful in this role, you will have: A minimum of 1 year of directly relevant hands-on experience in a food and beverage or restaurant supervision environment Solid understanding of alcohol (preferred but not essential) Proven supervisory or leadership experience in a food and beverage environment Strong understanding of hospitality operations and high-quality service delivery Excellent communication, organisational, and problem-solving skills Professional presentation and the ability to lead by example Reliability and the ability to perform effectively in a fast-paced environment Flexibility to work across a rotating roster, including weekends and public holidays If you're enthusiastic, service-focused, and passionate about hospitality, we’d love to welcome you to our team.

Benefits

• Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance: What We Offer: Career Growth: Learning and development programs to boost your career.
• 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• International accommodation discounts across our hotel brands .
• Cashback and discounts at 400+ top retailers in AU/NZ.
• Discounted entertainment and activities.
• Exclusive health insurance offers and workplace banking benefits .
• Parental and birthday leave.
• EAP and tailored wellness support.
• Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences.
• We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.
• Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.
• Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement.
• You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Wellness Boost

Currently, we are only accepting applications from candidates who have working rights within New Zealand.