Field Service Technician

Looking for Your Next Challenge as a Field Service Technician?

Brandt is currently searching for Field Service Technicians to join our Pakenham Service Team. If you are a Heavy Diesel Mechanic looking to work with a globally recognised brand, require a challenge, love variety and like working independently with the backing of a supportive team then we want to hear from you.

As a Field Service Technician, you'll work directly with customers across your assigned territory, diagnosing, repairing, and maintaining a wide range of agricultural and construction equipment.

About Brandt Tractor

Brandt is a world-leading equipment dealer, powered by iconic brands and unrivalled support with dealerships across Australia, New Zealand and Canada. Brandts mission is focused on enabling customer success by providing practical and reliable equipment solutions and support. Customers count on Brandt to keep them moving forward, with remarkable customer service and industry-leading brands such as John Deere.

Brandt is growing with over 800 employees across Australia and New Zealand and counting, we are an industry leader in supporting our local communities and farmers with any agricultural equipment needs.

Responsibilities

• Travelling to customer sites to diagnose, service, and repair equipment.
• Perform service and repairs on a variety of John Deere Ag & Construction, Kuhn, Kramer and other farming machinery to a high standard.
• Conducting equipment inspections and recommending maintenance solutions
• Diagnosing faults using advanced diagnostic tools and technology
• Completing service documentation accurately and efficiently
• Delivering exceptional customer service and technical support
• Participating in ongoing product and technical training

Requirements

• Mechanical Trade Qualification

Strong diagnostic and fault-finding skills

• Experience repairing heavy equipment, agricultural machinery, construction equipment, or diesel engines
• Ability to work independently while managing your own schedule
• Strong organisational and time management skills
• Excellent communication and customer service skills
• A commitment to delivering high-quality workmanship and safe work practices

Benefits

• Competitive Wage + Field premiums + Overtime rates
• New fully equipped and maintained Ford Ranger
• Company Laptop and Phone
• Work independently with the support of a team
• Career advancement opportunities within a global organisation
• Family-friendly & flexible workplace