Supervisor, Supportive Housing Programs (2026-394-CC)

Competition #2026-394-CC Supervisor, Supportive Housing Programs (2026-394-CC) Employment Type: Contract Salary, Non-Bargaining Unit (Ending - November 5, 2027) Work Hours: 35 hours/week (Mon–Fri, 3pm-11pm) Work Setting: Exclusively onsite - 185 Cummer Avenue, North York, ON Hourly Rate Range: $65,000 - $75,000 Application Deadline: October 30th, 2026 by 11.59pm Who We Are WoodGreen is a team of diverse and innovative change makers working together to make a difference in our communities.

We encourage, and are pleased to consider, applications from Indigenous peoples, racialized persons/persons of colour, women/women identifying, persons with disabilities, 2SLGBTQIA+ persons, and others who contribute towards promoting innovative ideas and solutions.

The program provides onsite psychosocial, primary care supports and services including; intensive case management, harm reduction, addiction supports, therapeutic and supportive counseling, 24-hour staffing, assistance with activities of daily living, PSW services, life skills development, social and recreational activities, volunteer opportunities, and follow up support.

About woodgreencommunityservices

• A United Way Anchor Agency with a proven track record and an entrepreneurial mindset, we continuously seek to develop solutions to critical social needs while striving to become a Centre for Equity.
• Visit www. to learn more about who we are and to review our Equity Statement .
• We are committed to building an inclusive and diverse workforce, representative of the communities we serve.

Responsibilities

• Program Overview – Supportive Housing Programs, Community Care Unit The Supportive Housing Program provides housing for seniors who have been street involved, experiencing mental health and/or addictions issues.
• You Will Do Support the Manager with implementing the operational responsibilities of programs, services, and initiatives associated with the Supportive Housing Program.
• Provide daily oversight of program staff and support with orientation of staff.
• Work directly with the program participants to ensure they are meeting program expectations.
• Provide support to staff regarding program issues, team building, and crises incidents through individual meetings with staff and participation in team meetings.
• Support the effective utilization, training, and support of volunteers and students throughout the various programming activities.
• Support the Manager with the planning and implementation of staff development.
• Support the promotion/awareness building of the programs and its services to the immediate and broader community.
• Support in building and maintaining internal and external partnerships and collaborative activities.
• Support in the development of and implements program initiatives, such as food access, peer involvement, and social and recreational and life skills programming.
• Support staff with the development and execution of Coordinated Care Plans and Case Plans.
• Support in the development of common strategies to address tenancy and building issues.
• Support WoodGreen Housing and Building Services with property management.
• Support the Housing Unit with tenancy issues, including pest control, hoarding, arrears, inspections, notices and work orders.
• Support the Manager with the implementation of program/operational protocols.
• Support the Manager with the implementation of organizational policies and procedures being carried out within all programs areas and services.
• Support the Manager with the implementation of data tracking systems and reporting tools and completion of reports.
• Prepare statistical and program reports for the Manager as requested.
• Ensure that the equity objectives and community development policies of the organization are followed within the programs.
• Participate in regular supervisory sessions with the Manager.
• Engage in training and education to upgrade skills as directed.
• Might be exposed to second-hand smoke, behavioral & cognitive outbursts, death, dying, drug use, pest-related concerns etc.
• Carry out relevant tasks as directed by Manager and Director What You Bring to the Team Bachelor’s degree in a related field.
• Understanding of homelessness, poverty, mental health, substance use and harm reduction philosophy.

Requirements

• Able to lift 40 lbs.
• Minimum 3 years of experience implementing programs and working with homeless/vulnerably housed older adults and seniors.
• Minimum 3+ years of experience supervising staff, preferably in a unionized environment.
• Will Set You Apart Knowledge of RTA and occupancy agreements, and property management.
• Ability to develop effective services for individuals and communities facing these challenges.
• Exercise excellent judgment, flexibility, creativity, and sensitivity to changing situations and needs.
• Ability to implement program initiatives and build partnerships, with an understanding of program development.
• Excellent interpersonal and communication skills, Ability to challenge organizations, staff and tenant communities in a positive and creative way.
• Knowledge of budgets and funding.
• Knowledge of group facilitation and policy development skills.
• Strong conflict resolution, negotiation, and crisis prevention/intervention skills.
• Excellent multi-tasking, time management, writing, and editing skills.
• Strong computer proficiency.

What

WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at of the accommodation measures required. Information received relating to accommodation will be addressed confidentially. This public job posting uses AI-powered tools to screen, assess, or select applicants.