Deployment Operations Manager

Direct hire, full-time · Base: $112,000–$149,000 + equity · Clearance: Must be eligible for a U.S. Secret clearance · Travel: Required VDS is recruiting a Product Operations Manager to keep a fleet of autonomous underwater and maritime systems ready for the mission. You will lead the team that responds when fielded systems fail and turn those lessons into engineering fixes.

Responsibilities

• What you'll do Lead the incident-response team for deployed maritime systems.
• Turn field failures into clear design-change requests for engineering.
• Use fleet health data to spot failures before they happen.
• Serve as the link between engineering, business development and naval end users.
• Standardize sustainment and support processes across the fleet.
• The role spans autonomy software, networking and hardware integration, and you will be the person who finds out why something broke.
• What you'll do Keep deployed systems mission-ready and lead customer-facing incident response.
• Diagnose root causes from logs and the Linux command line.
• Improve system monitoring and health data.
• Analyze failure trends and drive fixes with engineering.
• Travel to customer sites when issues need hands-on work.
• What you bring 6+ years in a technical operations, reliability or field-support role.
• On-call or site-reliability background, data analysis, Grafana and Git.

Requirements

• What you bring 6+ years supporting complex technical systems, including team leadership.
• A technical bachelor's degree, or equivalent military, maritime or industrial experience.
• Comfort working from logs, dashboards and support tickets to a root cause.
• Nice to have Unmanned underwater vehicle or munitions deployment experience, or a naval background.
• Linux, Grafana, Jira, Git, and SQL or Palantir Foundry.
• Direct hire, full-time · Base: $113,000–$149,000 + equity · Clearance: Must be eligible for a U.S. Secret clearance (active clearance a plus) · Travel: Field travel required VDS is recruiting a Product Operations Manager to keep fielded defense systems available across several product lines.
• A bachelor's degree; a STEM degree or MBA is preferred.
• Independence across hardware, software and networking problems.
• Nice to have Defense, special operations or military experience.