Quality Control Inspector - TopView Sightseeing 1
- New York, United States
- Mid Level
- Posted
Quality Control Inspector
Responsibilities
TopView Sightseeing
- TopView Sightseeing is seeking a sharp, reliable, and observant Quality Control Inspector to help maintain high service standards across our sightseeing operations, including bus, boat, and bike tours. This full-time, field-based role plays a key part in ensuring safe, high-quality experiences for thousands of daily customers across New York City.
- Conduct undercover inspections of service quality across all TopView locations and brands
- Monitor employee conduct and adherence to safety protocols and company standards
- Perform passenger counts and compile data for internal industry analysis
- Inspect competitor operations and provide detailed reports
- Document and report inspection results, policy violations, and improvement suggestions
- Collaborate with operations leadership to enhance service quality
Requirements
- High school diploma or GED
- Experience in supervision, inspection, or monitoring preferred
NYC tourism experience is a plus
- Strong attention to detail and ability to collect and report accurate data
- Must have a smartphone and familiarity with Google Apps
- Professional, trustworthy, and presentable
- Excellent communication skills and a proactive attitude
- Must be comfortable working 100% in the field, including weekends and holidays
Pay
$18–$20/hour
Benefits
- 401(k)
- Join a fast-growing company and help shape the quality of NYC's top sightseeing experiences—apply today!
Location
New York, NY